14/2/25
Nail salon fumes
Unfortunately, my son and I are exposed to nail salon fumes when in our apartment unit. If you choose to live here, be careful about which unit you pick. We are often feeling sick due to the strong chemical fumes, which enter from the Dipped Salon below into our unit. We have been here since July 2023 and management recently came into our unit at my request and agreed they smelled the strong fumes. We try to stay with friends, travel or use the common areas as much as we can to stay out of our... unit for which I pay $$$. My son is young and I worry about his health. It's not just a nuisance, it's a health concern. Even the hair salon adjacent to the Dipped Nails has complained about their fumes. Management tried to appease my concerns by explaining they are working with the salon regarding proper ventilation. However, it's impossible to block the air from circulating. This was a problem with another building here that housed Burger Deluxe. Residents in that building found the cooking smells a major nuisance. The burger place eventually shut down. I find it surprising that a nail salon is even permitted to operate below a residential space. It smells like rotten cabbage and is unbearable at times. However, there are no units available for me to transfer to, so it is making the situation very stressful and unpleasant, while paying a premium in rent. I was shocked that my rent was increased despite this being an ongoing issue. Management offered the solution for me to move to another unit if I am "so concerned about my health" but they have increased the rent to what I am paying (and more) on units that are actually smaller than mine. Lastly, you are also expected to pay a hefty utilities and common areas fee. So currently I am paying $3000 per month for a one bedroom with a den and lots of nail salon fumes. The other issues that bother us: Star Cycle music and "whoos" early in the morning and major traffic noise in the bedroom, which we are afraid to use due to the fumes. Parking is also extra and there is no effort to retain loyal residents. I'm not going to get into the maintenance and cleanliness of the courtyard furniture and hot tub. Compared to the past management, the new management is a breath of fresh air. However, the air in my unit is far from fresh.
Reseña de Apartments.com
Administrador de la propiedad en The Windward Apartments respondió a esta revisión
Hello,
Thank you for sharing your concerns with us. We understand how challenging this situation has been and appreciate your patience. Please know that we’ve been actively addressing your concerns, and our team has been working diligently to find a... resolution. We’ve explored and offered several options to help improve your experience.
We remain committed to working with you to find a satisfactory solution. If you’d like to discuss this further or have any questions, please feel free to reach out to us at info@secpropres.com.
Respectfully,
The SPR Customer Care Team