2/14/25
Nail salon fumes
Unfortunately, my son and I are exposed to nail salon fumes when in our apartment unit. If you choose to live here, be careful about which unit you pick. We are often feeling sick due to the strong chemical fumes, which enter from the Dipped Salon below into our unit. We have been here since July 2023 and management recently came into our unit at my request and agreed they smelled the strong fumes. We try to stay with friends, travel or use the common areas as much as we can to stay out of our... unit for which I pay $$$. My son is young and I worry about his health. It's not just a nuisance, it's a health concern. Even the hair salon adjacent to the Dipped Nails has complained about their fumes. Management tried to appease my concerns by explaining they are working with the salon regarding proper ventilation. However, it's impossible to block the air from circulating. This was a problem with another building here that housed Burger Deluxe. Residents in that building found the cooking smells a major nuisance. The burger place eventually shut down. I find it surprising that a nail salon is even permitted to operate below a residential space. It smells like rotten cabbage and is unbearable at times. However, there are no units available for me to transfer to, so it is making the situation very stressful and unpleasant, while paying a premium in rent. I was shocked that my rent was increased despite this being an ongoing issue. Management offered the solution for me to move to another unit if I am "so concerned about my health" but they have increased the rent to what I am paying (and more) on units that are actually smaller than mine. Lastly, you are also expected to pay a hefty utilities and common areas fee. So currently I am paying $3000 per month for a one bedroom with a den and lots of nail salon fumes. The other issues that bother us: Star Cycle music and "whoos" early in the morning and major traffic noise in the bedroom, which we are afraid to use due to the fumes. Parking is also extra and there is no effort to retain loyal residents. I'm not going to get into the maintenance and cleanliness of the courtyard furniture and hot tub. Compared to the past management, the new management is a breath of fresh air. However, the air in my unit is far from fresh.
Review from Apartments.com
Property Manager at The Windward Apartments responded to this review
Hello,
We appreciate your patience as we continue working with you to address your concerns. Since July, our team has taken multiple steps, including exploring and offering several options, conducting inspections, and installing charcoal filters in... the nail salon to enhance odor filtration. We have also worked extensively with the salon owners to test the ventilation, which has been confirmed to be functioning properly. Most recently, our team inspected the apartment again and did not detect any odors. To ensure a thorough evaluation, independent environmental testing is scheduled this week.
The Windward team and Regional Manager will be in touch with you directly with any updates. You are also welcome to reach out to the team directly at windward@secpropres.com.
Thank you,
SPR Customer Care Team