Willowbrook Apartamentos

The apartment complex itself is decent. WAY overpriced though. We had nothing but issues in our apartment over the last 4 years, (we keep a log book) everything from theft, birds in the walls, half the apartment flooding, upstairs neighbors flooding our rooms, etc. So we are finally moving into a house, and we were told by multiple sources that all we needed to do in order to leave was a 2 month notice. But they went against their word and we now owe 3k to move out. Management did nothing at all... to help and are denying everything we said. Worst experience ever. Lee mas

This place is an absolute joke - thin walls, you’ll hear literally everything from your neighbors. “Emergency water repairs” every single week and the front office will inform you minutes before, sometimes no warning. Apartments are mediocre but are priced like luxury apartments. These apartment buildings are so old that things will break easily. There is no cleaning of the common areas/stairs of the buildings and it becomes an absolute dump. Smell of marijuana and cigarettes is pervasive in... apartments, being infiltrated by neighbors. Save your money and live elsewhere. Lee mas

Worst experience living here for a year. Bathroom was moldy. Both bathrooms would flood and ruin carpets when it rained heavy. Administration has the worst communication. They do not return phone calls or honor maintenance requests in a timely fashion. Apt flooded on a Sunday, no one came until Thursday. After fixing the problem, my carpets were never cleaned like they said they would and when I moved out they wanted me to pay for it. The pool was never opened. There is no parking permits so... anyone can park here and lot is always full. Car break in’s are often. Do yourself a favor, save your money and stay away. Lee mas

Willowbrook it's a beautiful place to live for a nice size one and two size bed room apartment complex.
It has a nice size swimming pool. And it's a apartment complex that's directly next to stores if you need food products and drug stores. A Ride Aid and CVS
And other stores that are close near the apartment complex. There's a bus stop for those who use public transportation.
office staff is great.

While living here for 2 years I have had the displeasure of working with the management staff. It has been my experience that they are difficult to get in touch with and I have never had a return call when they absolutely said they would return the call. It is very hard to get answers out of them. Our latest encounter was being out of hot water for 2 weeks with no accommodation for our inconvenience.