Chestnut Hill Tower Apartamentos

Whew, the things that I could say! I lived here on a 15 month lease and would NEVER COME BACK. It is roach infested to the point there is mandatory exterminations and also a scheduled person who comes out every Tuesday just to handle extermination request(Because they know they’ll have them.)
There is always an issue with the water, I cannot count how many times my water was randomly shut up. The building is literally falling apart. There’s always a leak and The game room ALWAYS has some type of... leak with the roof panel coming down. The management gets switched out like every 3 months, you’ll never see the same person, I don’t know if they’re quitting or getting fired but good luck on an agreement being upheld because 9/10 the person you made it with won’t be working there tomorrow. Lastly, the have a broke garage. You pay E100 a month to park in a garage you can’t get into. You have to leave your car sitting outside the door, go around into the building and down to the garage to then open it… living here you mineswell be throwing your money away. Highly don’t recommend to anyone. Don’t like the cute littlee pictures foul ya. The building is crumbling as you’re living in it. Even the elevators don’t work multiple times a week! Lee mas

As a resident who has been here over a year, know this building is not well maintained and there is a lack of urgency from management to resolve any issues.

Over a cold and snowy weekend we just learned because of a faulty water boiler that we will not have hot water (especially if you're on the higher floors) until Tuesday. They notified the building EOD Friday and that time period is unacceptable, especially in the dead of winter. The elevators are always malfunctioning and we are often left... with only one working elevator to serve 18 floors. We were missing a front door for the entrance to the building for months (they literally just left a gaping hole). Issues with our key fobs were ongoing for months, only allowing you access to a certain entrance after a certain time. Any maintenance issues in your unit will not be resolved quickly.

The amenities are a joke - don't plan on actually using the computer lab or the painfully slow computers and printer that is barely stocked with ink. The gym equipment doesn't always work. The pool is fine when the smell from the dumpster doesn't waft over to the pool area (we really need more than one dumpster to serve the entire building). However, you can't even enjoy the pool post-Labor Day, even though warm weather often endures well into October.

Keep in mind if you're looking to move here! Lee mas

After two years as a resident of Chestnut Hill Tower, I feel compelled to share my experiences, marked by consistent issues with management and building maintenance. Prospective tenants should be aware of what lies beneath the surface of the seemingly affordable rent rates here.

First and foremost, dealing with the building's management has been an ongoing challenge. My recent endeavor to transfer to a different apartment within the complex was met with significant resistance and a lack of... professionalism. Despite having a verbal agreement with the staff about rent and discounts, the management later reneged on this, demanding written proof that was never initially required. This is not an isolated incident but a reflection of a chronic pattern of poor communication and unreliable practices by the management.

Moreover, the building's age has led to substantial maintenance issues. I've personally suffered from two closet floods, resulting in extensive damage to my belongings. These incidents are indicative of the broader problem of outdated infrastructure and inadequate response to maintenance needs. The resultant damage and inconvenience are far more than just minor setbacks; they raise serious concerns about the overall upkeep of the building.

While the lower rent might seem enticing compared to nearby options, it's essential to understand what you might be compromising on. My experience has been marred by the stress of dealing with an unprofessional management team and recurring maintenance problems. The cost savings are overshadowed by the frustration and potential risks of residing in a poorly maintained building with a management team that lacks accountability.

I share this review in the hope that it will help others make a more informed decision. It's crucial to look beyond the rent and critically assess the management's credibility and the building's condition. Based on my experience, Chestnut Hill Tower falls short in providing a satisfactory living environment. Lee mas

I was interested in living in this building, not only were the leasing workers not helpful, one bit. The building itself is not worth the pricing. I applied here twice and got my both application fees stolen from me because of people not wanting to do their job. Communication is non-existent. The building itself is old looking, units look cheap and dingy. There’s only one washer and dryer on each floor. The only good thing I can say about this place is the view from the upper floors. But don’t... let the tall building, nice entrance, or pictures on here fool you. The only unit that looks like the actual pictures and is nice, is the model 2 bedroom. Smh. Lee mas

Shame was looking here but apparently, I was brushed off? Guess the reviews were right about the rudeness from Brie and Jana?