11/8/23
Disaster management and bad experience
Do not seek this place unless the location is your only requirement. The management of this apartment is so bad, and you will find there is no way to find someone in charge to solve your concern or problem. The experience is bad for how bad the trash room is and how long it would take to fix some problems in your room. The move-out is extremely terrible and you will be charged for no reason. The charge is never discussed with you and it's hard to communicate with them on time.
In summary, just... don't pick this place unless the location is the only thing you care. Considering the high price of this apartment, I would definitely give it a 1 star.
Reseña de Apartments.com
Administrador de la propiedad en The Left Bank Apartments respondió a esta revisión
Hello. Thank you for providing your feedback. We apologize if at any time you felt our customer service did not meet your expectations. Any concerns expressed or that may have been previously missed, we would certainly take the time to address. I am... surprised to hear our maintenance team was not responsive to your service requests. They are praised by so many of our residents and can complete most service requests within 24 to 48 hours. At the time of move out damages are documented and photographed. When an apartment is not left in good condition, damages are assessed and charged and are reflected in the final account statement. In Left Bank’s lease agreement, all additional charges or fees are provided. We would like to address your experience here at Left Bank more directly. We would need your contact information to look into your feedback more specifically. Please feel free to reach out to me at ICanHelp@aircommunities.comso we can discuss further. - Susan