1/5/24
Look elsewhere
Not worth it. The rent goes up every renewal and for what? No one is ever in the office. You call and no one answers. If you leave a message they won’t get back to you until weeks or months later. Put in a maintenance request? Forget it. They never show up. They are more worried about what the outside of the building looks like than the inside. In the entrance in the DEF building there has been a roof leak for months now that has started growing mold and they haven’t even touched that. They hire... people to paint and they tape the secured door so they can get in and out, fine but when they leave, they keep the door wide open for anyone to walk in. Safety hazard! They also trash the hallways with their trash. It constantly stinks of cigarettes in the hallways. Almost everyone I seen ALWAYS has their dog off a leash, when it the lease it’s stated that all dogs must be on a leash. No one picks up their dog poop. There is vehicles in the lot with no parking permit that get left in the parking lot for months that done even run. Worry about the inside of your building instead of painting the outside to make it “look better”. There are seniors in the building that should not be dealing with a moldy leaky entrance!!!
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Administrador de la propiedad en The Ridge Apartments respondió a esta revisión
We are sorry to hear that your experience did not meet your expectations at The Ridge. We value feedback like this so that we can take action on issues that arise. We've recently brought on some new members of management here at The Ridge and have... been working diligently to resolve resident concerns. An email blast went out about several building reminders which you have stated above concerning dog waste, parking, and smoking. We will continue to address any community rules, or lease violations directly with those who are in violation. We also just partnered with a towing company to patrol the lot after hours. If you have any outstanding work orders that need to be addressed, please reach out to the office and we will have them taken care of. We strive to make our communities a great places to live for our residents. Please reach out to us at 215 482 4200, or theridge@galmangroup so we can discuss this further.