YONO Apartamentos

Move in process was the best I've had my whole life the leasing specialist Nicole hands down made me feel confident in renting at Yono definitely helped me through the process due to me being nervous. I will be renewing when its time.

YONO is a no no. The person that gave me the initial tour. Bold faced lied to me and there is an all around depressing vibe in this building. There used to be a miss Pac-Man game in the laundry room, which was the only good part stay away my friends stay away and don’t look back.

You get what you pay for. The apartment was okay. Reasonable in price with all amenities included but the roaches are bad. It was a true infestation I had to move out after 2 weeks. Other residents also told me there were mice

I am a neuroscience graduate student and a current resident at york north apartments. I chose to live here because all utilities are included, there are laundry facilities on site (read complaint below) and at the time there was a shuttle provided that would drop you off and pick you up from the local universities (it has since been discontinued with no reasonable explanation as to why).

YONO is advertised as student friendly but without the shuttle and a few minor issues, I have to disagree.... Therefore, before signing your lease ask for a tour and speak to other residents if possible so that you can make an informed decision about this complex.

Up until now I have had minimal complaints about my apartment and the leasing office. Unfortunately, there has been a noticeable decline in management since the start of the pandemic. At first I was very understanding because the world was clearly in crisis. However, now that we're a year into the pandemic, I've reached out several times to the leasing staff and manager (twice through email and countless times in person) about my complaints, yet they have all been ignored.

Pre-Covid packages were received by the leasing staff and held in a closet where we could then have them handed to us. Now packages are left out in the open in the front lobby and SEVERAL packages have been stolen. This has been going on for months. I am FED UP. The leasing staff have not done anything to prevent packages from being stolen. I will be making a police report tomorrow as a last resort because management can't seem to handle this problem on their own. The simple solution would be to just resume using the package closet however staff say that it's been discontinued due to covid safety concerns and yet I see staff meeting with potential residents daily, giving tours etc. how are these interactions not safety concerns.

Lastly, the laundry room on the 11th floor is soooo POORLY kept. The machines need to be cleaned or replaced because there is always disgusting backwash like stuff in the detergent loading area of the washing machines. Also my clothes have either burned and/or melted in the driers or I had to dry loads twice. Please do something about the laundry room ASAP

I really did not want to resort to posting a poor review but I am tired of being disregarded yet still expected to pay rent. Lee mas

The place is not clean at all. Stairwells are full of cigarettes and cockroaches. Upon moving in the place had clearly not been cleaned and there was mold in the AC unit. It took 3 WEEKS before they supposedly had someone come in and clean it. There was still mold in it and there was no note left to say maintenance had entered the apartment. Also the wifi is completely unusable and the free cable is a lie. They issued me the lease with the free cable and then cancelled it and had me resign... saying they are no longer offering cable despite it being advertised on their website and here. I am now dealing with them claiming I am late on rent when I signed up for Auto Pay and I always check the day of to ensure it went through. I have just reached out to them and no response. The only good thing about this place is the residents are friendly and the security guards are nice as well. Lee mas