Cosmopolitan Apartments

Been living here for 1.5 years (current resident). There are fairly serious issues with maintenance (often no response for a long period of time).

The crowning jewel is the water damage in the bedroom ceiling. Started 4 months back. After delay of 3 months, the repairs were so suboptimal that 2 weeks after repair, with the first rain, the ceiling started literally dripping. On informing them (mind you - there is NO EMERGENCY MAINTENANCE OPTION - ALL CONTACT NUMBERs were non reachable), they... came by and made a hole in the ceiling as part of investigation. 2 weeks and multiple emails later, still no repairs. Been paying full rent consistently for 4 months. Not a livable apartment complex.

They claim they don’t have any on-site people. Also, the access is FOB based entry, so if you get locked out there is no way for them to let you in. They expect you to call maintenance, which shows up in 1-2 hours.

Additionally, offers such as referral bonus and leasing sign on bonus (free 1 month rent) etc are misleading and they don’t follow through. They don’t put it in the leasing contrast so there is no way to hold them accountable. Don’t appreciate the false marketing. Lee mas

We have lived at the Cosmopolitan apartments for approximately two years now. Recently we wanted to move from the second to the sixth floor. The manager, Jennifer Morales, made our transition very smooth. When we moved into the apartment on the sixth floor, we noted that the refrigerator was not operating properly. We let Jennifer know and the problem was fixed the same day. It is a great place to live as it has a wonderful manager in Jennifer, is located close to Ross Park Mall as well as all... the shopping that McKnight Road has to offer. Lee mas

They raised my rent 10% in the renewal offer from only 10 months, however they list the apartment for $300/month less than my lease renewal offer. When asked, if you let your lease expire and sign a new one for the next apartment over you can get one for $300 less a month for the same apartment but if you stay it’s $300/month more than someone just moving in. Just something to remember if you plan on staying long that you can save a lot more by moving apartments every single lease term. They... list them way under what they offer in renewals so they cater to those who don’t stay. Good apartment, and nice staff just a little heads up if you plan on renewing that your renewal offer may be surprisingly high compared to what they charge everyone else for apartments. Lee mas

I absolutely love living here. Have been here for a little over a month now and honestly do not have a single complaint. The apartments are absolutely beautiful and so spacious!

This was the worst apartment I have ever lived in my entire life. The noise level is outrageous to the point that if your neighbor snores you can hear them if someone above you or beside you is loud even after hours there is nothing management is going to do about it but send an email even though it is stated in your lease the hours. They accommodate who they want and when they want to do it. The building only LOOKS amazing. Very cheap build and finishing. They do not adhere to things within... your lease and will always have an excuse accompanied by a smile to make you look the other way. Do NOT be fooled by the fake smiles and false promises. The elevators and hallways always smell like wet dogs and trash. The property managers and owner are ONLY ABOUT GETTING MONEY! They charge a ridiculous amount for a garage that never works properly. Billing for Utilities is never accurate and even if they are aware they will not fix unless you say something every month. I would just like to warn others as I wish someone would have warned me. Lee mas