15/10/24
Save Yourself The Trouble
Westchase is the worst place I've lived in Charleston, by far.
It's unsafe - multiple cars were stolen in the two years I lived there, my laundry was stolen from the communal laundry machines (that were regularly broken).
It's dirty - we had issues with mold if we did not run a large dehumidifier 24 hours a day (resulting in a higher electric bill.) Even then, we still had mold on the ceilings and doors. We had roaches regularly, despite our own cleanliness.
It's loud - you can hear all of... the traffic from 526 in quite a few of the units.
The infrastructure for the internet package you are required to get is so old that the internet is not reliable at all. I work from home, so this was quite disruptive in addition to the water being turned off property wide semi-regularly.
When we moved out, we paid extra for a cleaning package but we were still charged $150 for "wall treatments", even though the walls are supposedly painted between residents. I called multiple times to try and talk to somebody about this and never got a call back. When I did eventually get somebody on the phone, they told me I had to call back and talk to somebody else about that. (Apparently it is too difficult to leave a note requesting that person contact me. A+ customer service.)
Honestly, just avoid it. It's the worst place I've ever lived. Shoutout to the maintenance guys though - they were the only cool thing about the place.
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Administrador de la propiedad en MAA Westchase respondió a esta revisión
Hello, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time... seriously so please allow us 48 business hours to respond to your inquiry. Thank you.