5/3/25
Poor construction and mediocre maintenance
My upstairs neighbor has a young child and he likes to run. Apartment management cannot actually do anything about it and I have to break lease early. In addition, every time I try to use air conditioning or heating a pungent smell is coming. I talked about this to apartment management and they told me that it was ozone. They were treating upstairs unit for burning smell. They reassured me smell will go away in few weeks. It has been 2 months and ozone smell is still here and I cannot use AC or... heating without making my life hell.
Very poor experience overall.
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Administrador de la propiedad en Glass Creek Village respondió a esta revisión
Thank you for taking the time to share your concerns. We want to assure you that our highest goal is to make sure you are comfortable in your home, so we regret any noise or smells that may be affecting that. We are always here to help find solutions... and mitigations, so please connect with our team at newprospect@glasscreek-apts.com to discuss your situation. We look forward to assisting you soon.