21/8/24
POOR MANAGEMENT
The apartment staff NEVER reply when you have an issue unless you go in person. They do not reply to messages through the portal and they don't return calls when a voicemail is left. They will literally avoid answering the phone. This is the worst communication I've ever dealt with. Over a week and a few messages, I still have no reply to the complaint I made of my new neighbors leaving trash everywhere. This time they poured candle wax all over my porch, the stairwell, the walkway and my... neighbor's porch. It's disgusting and track s on your shoes into the apartment. I have notified them 4 times in over a week with no reply. This is unacceptable management.
Reseña de Apartments.com
Administrador de la propiedad en Bardin Greene respondió a esta revisión
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Thanks for the valuable feedback. Please reach out to us at... bardingreenemgr@greystar.com so we can chat about ways to improve your experience.