13/1/25
Verified Renter
This is not apartment living but more dormitory style living. The building has little to no noise insolation, so be prepared to hear every step neighbors make, as it sounds like living under an airport terminal.
The security is poor at best, as an example the mailroom was broken into months ago and the broken door is just left as is with no sign to repair it and make the room safe again. Mail can be easily stolen and the whole environment feels unsafe.
Reseña de Apartments.com
Administrador de la propiedad en Cortland Arboretum respondió a esta revisión
Hello,
We're sorry to hear that your experience has not met your expectations. I completely understand how frustrating it can be when repairs are delayed, I know you’ve been waiting for a resolution and I'm happy to inform repairs began today on the... mailroom door.
Regarding noise issues, we address on a case-by-case basis and happy to discuss further with you. Our goal is to minimize as much noise as possible as everyone deserves to be comfortable in their home.
Please stop by or reach out to me at 512-859-5823 or email me directly at Robbie.Degrate@Cortland.com to discuss further.
Sincerely,
Robbie Degrate
Community Manager