MAA Western Oaks Apartamentos

I have been staying in this apartment for past one year. The management does not address any of your concerns. After
the snow storm this year, there have been water outages across the city. City had restored the water on 2/21 morning, Legacy
said, they would need to check each and every building before restoring the water to each building. They did not do
anything on 2/21. They started next day with few employees and they could not able to complete 1/3 of total building in a day.
If it goes... like it, it would take another 3-4 days to complete this process. I am with my pregnant wife and 7 year old son
staying here for past 6 days without water which does not even concern for them. They could have plan this activities
very well to complete it in a day. After couple of emails, they stop responding to my emails.
Lee mas

I have been staying here for an year now. The management does not clearly communicate on outages and repair. After the water
outages entire city has water except few apartments in legacy at western oaks. The management is good for nothing and the did
not even plan any additional employees to help with outages fixing. I would not prefer this apartment anymore.

I have a classic car I am restoring. It is not registered. I wanted to rent a garage for it, but the leasing agent said they had none available. She then said that I could rent a reserved parking space for it, because otherwise, unregistered vehicles were not allowed on property.
I rented the spot.
I got back from a trip and discovered my car was towed. I had to pay the initial towing fee, storage at the impound lot, and another towing fee to get the car out of the lot. All of this was expensive... . I talked with the complex manager, and she said that no unregistered vehicles are allowed on site. Ever. I told her that I rented to spot for that reason. She refused to take responsibility for what her agent told me, or being towed, but she did refund me the spot rent.
Moral of the story? Be careful believing anything the leasing agents or staff tell you.
Lee mas

very unprofessional and rude staff at the leasing office. i checked out the property and it was a horrific experience

1. Very poor management! They do not care about their residents. Accusations is a normal behavior for most of the people who works at this place.
2. Couple rude maintenance people
3. Standard apartments - nothing impressive
I am putting 2 stars only because of the wonderful location of this place, good gym and a very nice pool area.
But, think twice before you move in here!