Riata Apartamentos

I have filled up an application , however to get the 8 weeks offer , they wanted someone to visit the apartment and they have very very restricted time slots which is Tuesday around 10:30 ,11:00 ,3:30 and 4:00 pm , it’s hard to send any of my friends to have a visit on a workday and it’s not possible for me to visit as I currently reside in California . I also tried to call them a 100 times . Once the call got connected however they are not responsive or useful . They could definitely do a... better job. I just felt like they don’t really care . Lee mas

Good Luck, these apartments are infested with ROACHES!!

The pictures do not represent the actual conditions of the apartments. You will be extremely lucky if you happen to get an apartment with no issues. I’ve lived in 3 separate apartments here in the Riata and the first one was my lucky 1. The next 2 kept getting worse. If you are fine with good looking apartments but the functionality of them is deteriorating, this place is for you. The amenities don’t function ever. The security gates never work. We experience break ins and car jacking constantly... with management don’t assisting in anyway. 5 of the 7 pools are closed. The landscaping is terrible, with land management teams leaving dead trees everywhere and the trash service leaving bags everywhere. The apartments have good looks but the bones suck. They are old and need a full renovation. Adding fake laminate flooring and covering the walls with paint don’t solve the issues these apartments have Lee mas

DON'T MOVE! DON'T MOVE! DON'T MOVE!
I wish I could given zero stars. Moved in 1.5 months ago & the premises are awful- so many issues at home. I have listed them all & sent many emails to the move in team and not even one got resolved. They did not even provide trashcan for the first 2 weeks. When I mailed maintenance team, they said it takes 17 days to handle one regular maintenance request. Roaches, roaches, roaches. Someone even saw a centipede at their home. So if you have kids and want to... be safe, better search else where. Lee mas

So, these people have an on-site team and an off-site team. You call the off-site team, and they always take your calls. But if you have specific questions like does your apartment comes with a parking space attached or not, they will ask you to contact the on-site team and you can never reach them thru any means (you leave a message, email them etc.) After wasting a week of my time calling them multiple times only to have to repeat my questions to the off-site team and never reaching the onsite... team, I was finally suggested by one of the off-site people if they'll check sister properties for me!! Good luck getting tenants with such business ethics :) Lee mas