Bell South Lamar Apartamentos

Overview at the bottom.
PROS:
-Maintenance staff is nice and helpful. Sometimes they are short staffed but that’s a management company problem not theirs. Shoutout to Don and his team!
-Location!! Walkability to stores and restaurants on South Lamar is wonderful.
-Park/train behind the complex is nice for walks or dog walks
-Dog park and lots of doggie bag stations around the complex. I haven’t used it but there’s a self service dog wash station in the parking garage.


CONS:
-Roach Problem.... Very bad. It’s the big “water bugs”.
-Pay $30 a month for trash and it’s not even valet
-Rat problem
-Management company is not great
-Front office staff changes frequently leading problems to slip through the cracks. There’s a new office manager every 6-12 months but they don’t notify the residents so when you’re waiting to hear back, no one has told you the previous person is gone. You can email call or voicemail multiple times with no answer. Until they want something from you, you pretty much have to go to the office to get help or answers.
-My unit wasn’t ready on move in day….as in, it hasn’t even been professionally cleaned. There was bugs/roaches in the light fixtures, literal loogies still in the shower, and broken appliances. They had painted the morning of and did the old paint over old screws, tape, dirt, etc. on the walls. The previous resident’s keys were still in the drawer to be picked up.
-Security is nonexistent. There’s not enough cameras, half the doors and gates that require a key fob or code are broken, and if they’re not the other half are. My car was broken into multiple times with an answer of “security isn’t in our budget right now”. Cars have been stolen when the garage gate was broken and forced resident to park unsecured on the street outside.
-Price has gone up by a margin that doesn’t match the market for the area, nor any improvements to the property, every time I got a lease renewal offer

TLDR-Amazing location, tons of problems that the price doesn’t justify suffering though. Lee mas

Everything is broke all the time. The entry doors are suppose to be secure yet every fob on every door is broken, and has been for months. Anyone can and does walk in. Packages are stolen daily. Reporting to the management gets you no help. What you see at the tour is not what you will see when problems start appearing and trust me there are problems. You pay for security yet they do not care to fix anything in a timely manner. Now the mail is being stolen as someone must have a master... key! Cars getting broken into as the security gate is broken more times than it works. Rat problems. I will not be leasing again after my 12 month contract ends. Lee mas

If I could give zero stars I would. This property has a horrible rat/pest infestation currently and is doing nothing to fix it!!! Do NOT come to live here because they will do nothing to fix the rats that are scratching through your walls keeping you up at night. Not a place to consider renting if you ever come across issues such as these.

Living at BellSouth has been great for the passes 5 years I have been here. Staff is always pleasant

If you like getting packages, which I’m sure you do, absolutely do not move here. In the 12 months I have lived here I have had 6 packages stolen. The new delivery system, Fetch, is cumbersome and is only useful if you agree to sign for every package, a huge inconvenience. Sure, Amazon always issues refunds for stolen packages, the new system puts all the liability on the resident, if a package gets stolen after being delivered by Fetch, too bad, the resident has to eat that cost. I have... contacted the office every time a package has gone missing to ask them to do something about the theft and they have always said something to the effect of “we are aware of the issue and are exploring options”. Those options do not ever include things that would cost more money (installing cameras at entry points/hallways, installing additional entry security points, hiring a security guard), they are only interested in slashing costs and not addressing the issue. Granted, this is a problem at all of the apartment complexes in this area but Bell South Lamar is absolutely not committed to resolving the problem. Buyer be ware. Lee mas