The Patten West Apartamentos

This is the worse apartment complex I’ve ever lived in. The maintenance people have been trained to tell you when there’s a problem that this is normal wear and tear. I’ve never had this issue in any other apartment complex. There are raccoons living in the walls. You can hear them and their pitter patter in the middle of the night and early in the morning. They occasionally ripped through the trash when you leave it out for the service guy to pick it up and create a mess. Some of the lighting... outside doesn’t even work so you’re basically left in the dark and you have to carry a flashlight to even see. There’s about three different species of cockroaches that live in the kitchen, and no matter how many times pest control has been requested. I’ve sprayed and they still come back. They live in the walls. It’s a building issue. The building is rotting. They’ve let go of the pool maintenance and now it’s turned green. They never send pest control but they’ll still charging you. When I first moved in here, they gave me the place trashed. The water smelled Horrible like rotten eggs. It would come from the pipes randomly, so no matter what you did your apartment just smelled. Do not move here. It has been the worst decision of my life. The water is super harsh and leaves your hair fried. A lot of the neighbors leave their trash everywhere I would post pictures if I could on this site but please listen to all the bad reviews because that is what it’s like living here Lee mas

I have lived at this community for almost 5 years. It has been the worst experience ever. But, due to location and my work in walking distance, I don't have a car, I am here. I am actually glad I stayed. The new Manager Janelle is amazing. I have put in maintenance requests forever and nobody ever came. BUT with the new management and maintenance I put the request in and with in a day everything was fixed. My heater has gone out in the past month and today DURING THE FREEZE OF 2024,... Janelle came in and fixed it. It was just a breaker but she at least knew to check that. She is a ROCKSTAR!!!!! Lee mas

The property is under NEW MANAGEMENT!!!!! They are a whole new company. I really recommend this community now. 2 months ago I was ready to move but I just signed a new lease.

10 STARS

Save your money, don’t move here. No money and care go into the units or complex. Lots of corners cut or issues ignored to avoid paying money to properly fix things. So please keep that in mind, this is not somewhere you should want to make home.

The complex is rotting physically but the prices are rising. Quality is horrible, office staff purposely ignores residents, and they cannot keep staff both in management and in maintenance.

Place is VERY let go and very poor quality. Head of... maintenance should not be employed here, I will just say his name starts with an E. You will see him doing everything except his job. Maintenance orders are left uncompleted for MONTHS. There are hundreds of orders back ordered, collapsed ceilings, and crumbling foundations.

As I said, better off anywhere other than here, including the streets. Lee mas

They put absolutely no money or time into keeping the complex OR the units livable/nice. Everything is outdated and everything is fixed very lazily by the main maintenance man Eddie. Literally paint over mold kinda fixes. Lots of mold, expect water and AC issues, bugs (insane amounts), break ins, and package losses. This is by far the most disgusting complex I have ever come across. Do not move here save yourself the money!!!! They never want to fix anything the RIGHT way they just make it seem... fixed and move you in to deal with all these issues nonstop. They also don’t care about their residents at all, you could be calling for months about major issues. Now the entire complex is experiencing FOUNDATION issues!! All units have major cracks, collapses, etc because of all these lazy fixes that are finally catching up to them. Leasing center was also broken into a week ago. Neither a safe or nice place to live. Please don’t move here and be stuck like I am. Lee mas