Lost Creek Ranch Apartments

Roaches. Everywhere. The day I moved in, I noticed bodies in every room. I told office staff and was assured they just did an extra atrosol (sp?) treatment, and I would just see some roaches for a few days while the chemicals worked. I was also told pest control would stop by. Before I moved any of my stuff in, I bought a gallon of bug killer and used the entire thing throughout the apartment and cleaned very well. I moved in, and roaches were roaming around. In every room. An abundance in the... pantry, in the dishwasher and stove. Coming out of the smoke alarms. The day pest control was set to come by I was off for the day. I also had set up a camera on my door. No one came. I received an email from the office stating pest control couldn't service my unit as I had not secured my pet. I had a camera. I was home. They never came. I messaged that information to the office. They stated it must have been a mistake. Pest control would come by the following week. Again, I was off and had a camera. The only time pest control even came near my door, they simply walked by. I messaged that information to the office again. They apologized and said they would get with pest control. I never heard another thing. I hired my own exterminator. He came and sprayed. He told me that while his chemical would reduce the issue, it wouldn't completely knock out the roaches as the whole building is infested. I was still awaken in the middle of the night by roaches crawling on me or my baby. My little girl would sleep with a fly swatter so she could kill them when they woke her. I found roaches running around inside my brand new washer and dryer. I went to put on my work boots, and a roach came running out. I had no choice but to move. Lee mas

For the price it’s a steal. Office staff are friendly and always willing to help. Maintenance are prompt and get the job finished. Had bad experiences in the past with different apartment complexes so this one by far has shown me to be the best.

Shortly after we moved in our vehicle was vandalized, and when I spoke to others around my apartment they laughed and said it was the welcoming committee. The office manager did nothing about it. No cameras and no security!!!! There are so many homeless people around at night. The pool is nice when your able to use it, but it get used more at midnight with loud music and no one does anything about it even after we have complained about it. Sorry not a good place....

Beautiful Property! My family and I love the friendly staff, amenities and location! Very easy access to the freeway! Donna & Rick are THE best!!

The apartment complex itself is amazing, very spacious wood floors carpet and maintenance responds on time the staff is very nice and flexible! The only problem I personally have is I live in a 3 bd rm bottom apt & the people uptop have a dog and he runs from sun up to sundown! They have a dog park rather than a children's park..the second pool is ALWAYS dirty.