Aulden at the Highlands Apartamentos

6/1/2022

Flooded apartment due to office neglections

I had a flood 5/19/22 due to water heater worn and tear....been communicating with the managers as well as other associates...they suppose to been contacting corp office to let me know what they going to do for me since i was very inconvienced and damages were may to my items still no answer and its now 6/1/22...these property is very lazy i been here 4 years and this is what i get...they also dont like to keep up with the property or... maintenance...i will not be renewing my lease again so is anyone want t live here run run run.....all they worry about is rent...plus too many possums because neighbors dont care about their trash.......and all the office do is screen calls every time you call them and been under like 5 different management I WONDER WHY!!!!!! I liked the 1st ones Lee mas

I love my place its peace and quiet I been here 3 years and like it

My husband and I have lived here for 2 years and I can honestly say that things have definitely changed for the better. My husband and I had planned to leave but things have gotten better and we don’t plan to go anywhere. The staff is very friendly and helpful. Maintenance always responds and is very adamant about fixing any issues we may have. We’ve never had any roach problems until about a month ago and it was only 3 or 4 roaches. We contacted the office and pest control was out the next day... and we have not had another pest control problem. I can see the changes they are making and I love it. They’ve even added property security, recovered and painted the parking lot and the buildings, easy bill pay online, resurfaced the pools, and looks like they are fixing the gates. We’re happy to live here and we look forward to what else is to come. Thank you for making our home better! Lee mas

I have renewed my lease twice and I’ve never had any issues. We recently got new management and they have been very helpful. The apartments have officers that patrol the apartments and this makes me feel safer when I come home late.

I had never heard of a one bedroom townhome loft until I moved here. And needless to say I love the setup of the town home. It's roomy it gives me the feeling of having a small little house within a big community around me. And as far as it being so many apartments it is very quiet here. Maintenance response to request in a good timely manner and the office will try to help you if you have issues.