Inwood On The Park Apartamentos

There are so many problems here that it’s hard to know where to start. While this complex was never fabulous it wasn’t too bad until Sunridge Property Management took over. Now that they are in charge things have gone steadily downhill.

The other reviewers who mentioned roaches are not exaggerating. I’ve lived here for 2 years. First year wasn’t bad. In the last year we’ve had the exterminator out more times than I can count and I’m still seeing roaches. I’ve lived in my share of... apartments in Dallas and this is the only one that’s had this problem so I have to assume it’s the complex not the residents.

Maintenance here is a joke. Don’t expect even the most basic of repairs to be done quickly or accurately. A leak in your bathroom? Be prepared to wait for weeks and for maintenance to screw the repair up the first time.

The latest problem is that the only elevator in the building that accesses the first floor has been out of service for 10 weeks. I’ve heard the following from maintenance and the leasing office: parts on back order, property management has no intention of spending the money on the repair, it will be repaired next week and even received a email that it would be repaired yesterday. Guess what’s still not working.?

You can ignore the property management responses on the site. Believe me - I’ve gone to them with concerns and things aren’t any better.
Lee mas

It’s nice being close to the major highways with easy access to things around Dallas. Another positive is being next to UTSouthwestern and Lovefield airport. Also the apartment gym is in good shape, and you can often find equipment open when you need it.

Other positives include my 6-legged visitors, the roaches and I have been well acquainted for three years! I’d like to thank Inwood on the Park for letting me have dozens of friendly cockroach visitors every single day!

I also hate proper... lighting, and A/C. So thank you again for ignoring my service requests, Inwood! Two years without A/C working in one of my rooms has let me soak my sheets in sweat for the last two summers. I am sad that my kitchen light is out, because I cannot see all of my close friends, the roaches, scurry away as I go to the fridge. Living here has helped me stay in the Christmas spirit year round, because I pay a pest control fee, and receive nothing back in return. It’s not about what you get, it’s about what you give.

The thin walls are another plus of living here. I love being aware every time my upstairs/downstairs neighbors open a kitchen cabinet or want to walk in their apartment.

Another great amenity of living here is that the management group (Sunridge) is eager and happy to boot or tow a car whenever they get the chance. So even though my roach friends are here to stay, at least my car gets a cross town trip for free. Lee mas

Absolute worst apartments I've ever seen. Besides trash and roaches, front office staff will ghost you when you have a problem. I wish i could attach photos of the condition of our apartment on the DAY we moved in. No housekeeping had come to clean AT ALL. Dust was built up on ceiling fans, trash still left in kitchen drawers, fridge had brown liquid in the drawers, floors not swept, no outlets in the kitchen worked, no mini blind or curtain in master bedroom where window faces a common area.... Really can't say enough negative things about this place. Awful. Lee mas

We've lived here for 2 years and can't wait to leave. There are roaches everywhere! I've stopped using the dishwasher because roaches live in there, but I still see roaches climbing over the dishes I put onto the dishwasher to dry after hand-washing them. It's so gross! I've stopped cooking here entirely and only use disposable dishes and silverware so I know it's not roach infested.

I would give 0 stars if possible. Do not move here. These are the problems that have occurred since my moving in less than a year ago in chronological order:

-apartment was infested with roaches the day of move in, as well as the carpets were soaking wet (we were told there would be laminate floors but there were not)
-continued problem with roaches, so we requested a pest control cleanout
-pest control stole jewelry (it was not reported because pest control had been in so many times we were... not sure what day it had happened)
-kitchen was barely functional for almost a month due to miscommunication between apartment management and pest control company for said cleanout
-car was stolen from the parking garage
-rental car (because of the stolen car) was booted because of incorrect information provided by management to correctly register the car
-gates are broken more often than not

Management will not work with you to remedy the situations and instead will talk down to you for their lack of communication.

Separate from the problems that have impacted me:

-there is a constant puddle in a hallway due to a leak in a higher floor apartment that has apparently been going on for 2 years and management has not fixed the problem. The puddle leaks into their apartment and I assume that is the reason they are moving out.

For the amount residents pay, this is unacceptable and appalling that they allow these problems to persist. Lee mas