26/2/25
Major Safety Concerns, Bland Apartments, Unethical Management company do not warrant the cost here. Keep looking you have plenty of options.
Over the course of my year at The Avery at Southwestern, I have experienced both positives and significant negatives that any potential resident should carefully consider.
**Pros:**
The only notable advantage of living at this complex is the professionalism and efficiency of the office staff and maintenance team. They are responsive and helpful when issues arise, which is appreciated.
**Cons:**
Unfortunately, the cons far outweigh this single positive aspect, and the complex has gone... downhill over the past year. The most concerning issue is **safety**. Towards the end of 2024, there were multiple break-ins into apartment homes, and throughout my residency, car break-ins were also alarmingly frequent. While the complex does employ a third-party security company, their presence is sporadic at best—often only appearing **after** an incident has already taken place. Given the price point of this complex, the lack of security and peace of mind is completely unacceptable.
Additionally, **the value for the cost of living here is poor**. The apartments themselves are nothing special and do not justify the high rent, especially considering the ongoing safety concerns. To make matters worse, the complex was recently taken over by **Greystar**, a management company notorious for excessive fees and unfair charges. Upon my lease ending, I was overcharged for multiple items and am still in dispute with Greystar over these unjustified charges. For anyone moving out, I strongly advise reviewing your **move-out statement carefully** and cross-checking it with your **prior monthly statements**, as I have been incorrectly billed for recurring fees multiple times at the end of my lease. Also note that if you do have to communicate with Greystar for fees, etc. to expect to work with someone with zero competence and you’ll be waiting weeks for generic email responses. Phone calls are useless as no one will answer nor get back with you.
**Final Recommendation:**
If you are considering The Avery at Southwestern, I strongly urge you to **explore other nearby complexes** that offer better safety, security, and overall value for your money. Given the safety issues, lack of consistent security presence, and questionable management practices, this complex is not worth the cost or the potential risks involved.
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