30/5/23
Poorly Serviced with Unresponsive Management
For its price it's not very good. Clear landlord specials all over the place and what's worse is I had a leak come from the ceiling of my unit and spoke to the office many many times with no resolution. Then they had the nerve to ask me to renew at an even higher rate. Cosmic signs to get out before I get mistreated more
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Administrador de la propiedad en The Park on Preston respondió a esta revisión
We appreciate you reaching out, though we wish it was to share a more positive experience. We want to assure you that we take feedback like this very seriously. Our goal is to provide a comfortable home for all of our residents and we want to... apologize if we did not achieve that for you during your time here. Feedback like yours is vital to our ongoing success, and we will take all of this into consideration moving forward. We complete all service requests in the order they are received, with the exception of emergencies, I would like the opportunity to address all of these concerns with you in more detail and ask that you please come by the office or give us a call at 972-750-3831, please let us know if there is ever anything we can do to assist you.