Jefferson Place Apartamentos

Worse management doesn’t listen to residents concerns

I would give negative rating for this place, maintenance and staff. We regret that we have to be here for 12 more months. We found bed bugs after moving in and reported within 48 hours and they blame us for the issue. Regardless of the fact, they only follow what pest control has said. The apartment itself contained so many bed bugs, but the only thing management had to say is that according to the report there were no presence of bugs before we move in and found only after we move in. Though... there was a three week gap between the inspections before our move in date. They simply can’t take the responsibility and only want to make their residents suffer and pay. Not even Westdale’s regional management.

One of the male staff was so rude when I asked them to provide some kind of guarantee for the treatment that I pay for, then he started cross questioning me to give guarantee that I won’t carry any bed bugs to apartment, only because I refused to pay for the protective case that they put on my mattress without my knowledge or permission and made me pay $160 for that. No one likes to bring bugs to home and obviously will take extra care about that. I found it rude to talk to a customer who’s already had enough with them.

Dishwasher was broken when we moved in, windows has molds, there weee paint stains on the floors and lot of pending works and it didn’t seemed to be a newly upgraded apartment because of the poor maintenance. See the pictures for move in condition of the apartment. We wanted to move out of the lease at first place but they did not allow us unless we pay the lease breakage and they warned us of issuing an eviction letter if we don’t pay the treatment charges.

Ended up agreeing to pay all the charges without any fault from our end.
Don’t come to this place unless you want to clean their mess and pay for it and wanted to get treated like crap. There are better places for the same price with far better quality apartments and customer service. Lee mas

I lived in this place for tow years the management seems not to care
Lakes security's mail boxes broken to regularly
Homes also broking in to and burglaryes
Security officer dose not care when they called
Remodeling on units don even after 10.00 pm
And we have to put up with the noises
Fire system not maintained every month you will be awaking by siren in the middle of night
Rent increases on every renual you will pay at less $50.00 for water even if you don't us it
Same with trash
This apt... way over priced for all the service I just
Mention won't recomand to my enamy Lee mas

Burglars are living in this property itself, Apartment maintenance guys are running a network. Do not take a risk. Not only Burglary, lot other problems in this property. some times you will not have water for 48 hrs. Rude ladies are working in leasing office.

Just moved in this past Saturday, turning in my initial move in detail sheet today. Had some issues with the apartment (didn't get to see it until move in; listing some issues below), I'll update after issues with the apartment are fixed, depending on how quickly these issues get resolved:

- Dishwasher doesn't open all the way; hits the oven
- Freshly painted cabinets in kitchen, but bottom storage units have big globules of paint on them; looks like a rush job, not very professional
- Sink... missing rubber flange on disposal side, left with an open hole
- Appears to be water damage in shared bathroom around toilet where maybe a previous leak occurred
- Patio storage does not unlock; key fits, but won't turn
- Blinds in the living room appear to be broken
- Living room window screen appears to be broken
- Telephone jack for AT&T U-Verse internet in bedroom (not the master) does not work due to wiring issues (per AT&T internet technician)

Hoping these get resolved quickly to give a 5 star rating! Lee mas