18/6/24
Stay away
Avoid this apartment at all costs; their staff are very unprofessional and will only take your money with no refund. We applied online and made a payment. There was no contact from the leasing office for a week; we called several times, left voicemails and emails, and received no response or contact from them until we traveled down to come in, only to find out the apartment we paid for was terrible compared to what was posted on their website. We told them our move-in date was June 17, and the... apartment was available for immediate move-in. We got there on the 17th from Houston, TX. To avoid a lawsuit, they said they had issues with our social security numbers on the day we went in. Why didn't they reach out to us or contact us about it before we went in there? Since the apartment is very bad, we had to let it go, and our $340 application fee is non-refundable.
Reseña de Apartments.com
Administrador de la propiedad en The Warren respondió a esta revisión
Hi there. We're concerned to see your review and we would like the opportunity to better address your concerns. At your convenience, please contact our office at (972) 644-1460 or send us an email at tidesonlawlereast@rpmliving.com so we can better... assist you and work to make things right.