29/11/23
unorganized, rushed makeover
Five stars for Jonathan and Daniel working in the office. I wanted to give this place a 2 star rating, but because of their customer service, I'll rate a 3.
The layout of the apartment is what my roommate and I are looking for. We were told our unit was in the process of a make over (new paint, new carpet, etc.) but the job was rushed and after two weeks, it was not fixed. There were pieces of wood missing from the bedroom door and door frame, and a hole on the wall from the door knob that was... painted over, dead bugs in the kitchen light fixture.
We were also given a reserved parking spot that was apparently reserved for another unit. This unpleasant confrontation was not the welcoming I was expecting while I was in the process of unloading my belongings. I was cursed at, I was asked if I supposedly been living here for a week, where have I been since the spot was vacant. My whereabouts is nobody's business and I calmly explained that this was given to me from the office and we could settle it when the office opens. I was flabbergasted this older couple couldn't handle this like mature adults and sadly, they're our neighbors.
Needless to say, I will not be renewing my lease.
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