VV&M Apartments

I have been living here for quite some time now and honestly things have never been better since new management came in. Alexander, Jazmine, Amber and the rest of the team are beyond amazing in ensuring our stay here at VV&M is almost near perfect. I cannot thank them enough for bringing this property back to its former glory.

DO NOT LIVE HERE!!!! Live anywhere else. I have lived in several different apartments and this was by far the worst experience I’ve ever had. When we first moved in, our unit was filthy. We spent two days cleaning before we could even start unpacking. The complex is disgusting. There is trash and/or dog poop everywhere. Doors, gates and lights are always broken around the facility. While we were living here a sewer line burst and other residents let us know that some apartments flooded. I... thought we were finally done with this apartment on move out day, but was shocked when I received a move out ledger for $830!!!! Even though I thoroughly cleaned my entire apartment…. Management attached pictures of my CLEAN apartment demanding payment. Additionally, they are demanding that we pay for paint even though spackled nail holes are considered normal wear and tear according to Texas state law. Lastly, we vacuumed our carpets (leaving them in much better condition than they were when we moved in) and they looked great! Management literally ripped up our carpets, took pictures of the undersides of the carpet and said we stained the carpets!!!! Are you kidding me?!?! We were so good to that apartment!!!! So beware!!! Even good tenants will get punished here. DO NOT LIVE HERE Lee mas

I moved in on January 30th 2024, having booked my move-in date two months prior. Upon arrival, I discovered that my unit was not ready. I filed six work orders on the first day for issues including cigarette butts on the balcony, a clogged bathtub, missing blinds, broken light bulbs, among others. The most severe problem is the lingering odor from the carpet, which management admitted was due to the previous residents' pets urinating on it. They promised to replace the carpet last week, but they... never showed up, nor did they send an email to update me on when they will address this issue.

I am paying rent for a one-bedroom apartment but have been living in the living room on an air mattress due to the smell of cat urine, without any proper furniture, for over 10 days. It's ironic that IRT, a publicly traded REIT company, has a property and asset management team that is so unprofessional and negligent.

If any staff member reads this review, could you please provide me with an exact date for the carpet replacement and any compensation for IRT's breach of the lease terms?

To any prospective resident looking for an apartment, I recommend looking elsewhere and trying to avoid IRT properties. Lee mas

VV&M has been truly incredible. From the day we first inquired on an apartment, to our smooth move in process, and even after being settled in - the whole staff has been so helpful throughout the entire process. Jasmine and Ray in the front office are always so kind and understanding. It's so reassuring knowing that if we need anything they are one call away. We really have appreciated working with both of them because of their knowledge and expertise. I have lived in over 8 different... apartment complexes in DFW and VV&M has been the best one yet. We really enjoy our neighbors and the awesome pool! Lee mas

It is a nice complex, in a nice location, with very nice amenities.