Indian Springs Apartments

Terrible apartments. Truly the worst experience I’ve ever had. The day I was supposed to sign my lease, the paperwork wasn’t ready despite having provided all my information and documents two weeks prior to moving in. The agent had texted me to arrive on my move in date at 4pm..the office was closing at 4pm that day!! I went in early to make sure I could get my keys on the day my lease was set to begin. There are lots of hidden administrative fees when you apply for the apartment and also... included in your monthly

Also, a week after moving in, a major water leak erupted in my apartment. A messy patch was put on the leaking pipes, and the carpet that was soaked had a mildew smell for weeks. The apartment sent a maintenance worker to “clean” the carpet rather than hiring a professional cleaning service. I wasn’t surprised, however, after seeing the condition of the apartment when I first moved in. In fact, building 4, the building I live in is continuously having water shutoff bc of leaks that spring up continuously in this dilapidated building.

The worst part of this community is not the material condition of the apartment, though. It’s the complacency and lack of professionalism from the leasing office agents. When I moved in, I requested a car port, which the leasing agent said would be available during my move in. On the date I went to get my keys to the apartment, the agent told me I’d have to come back to sign a new lease that included the carport. I agreed, and after a few days of no update from the office, I reached out only to be told the carports weren’t available. The carport I wanted to occupy has been vacant the entire time I’ve lived here. Either the agents don’t know how to assign the carport, or were too lazy to do the necessary paperwork for my lease.

I also have complained about rude and noisy neighbors above me. They can be heard stomping on the floor, dropping heavy objects, and even jumping at all hours of the day and night. When I complain the office just puts a notice on my door saying they can’t do anything.

When I try to address this with an agent, I get a rude and dismissive text back. I have screenshots of all the unprofessional and unpleasant interactions I’ve had with the agents here. The property also doesn’t have a functional website, or a corporate office to contact, further adding to my suspicion about the integrity of the property management. Lee mas

Cockroaches live inside the walls because of old rotting copper piping. Pipes burst constantly and they shut off the water constantly leaving you without water for entire days. They say that they don't have the materials to fix anything leaving temporary fixes that breaks again. They will also will not fix things in a timely manner if they have to spend money, taking over a month. Don't do it, apartments seem nice until you live through all the issues people have left on previous reviews.

I’ve lived here for the past 9 years. The property has severely decayed since the 2020 pandemic while the rent keeps going up bc/o inflation. There used to be a fence around the apartments, a pool, green grass, now there’s literally none of that anymore. The area that used to be for the pool looks like a war zone and it’s been in ruins for 4 years. (The management destroyed everything and even took down 200+ year old pine trees for God know what reason) Finally, the management doesn’t care about... its residents in the slightest. They took months to replace the washing machine. Our Air conditioner broke down in the summer and they never fixed despite our continuous efforts to put in the orders in the system/ ask them personally. The orders take months to process. It’s a really ratchet place, and super ancient we’re finally leaving in January. Lee mas

My husband my newborn daughter (now about to be a year old) and I lived here this past year, so indian springs will always have a special place in my heart because it was out first home as a family of 3. We had a renovated apartment with grey “wood” floors & black appliances. You’re not going to walk into this place and see a perfect apartment but i do think its the perfect 1 year apartment while you look for something else or save. Towards the end of the year is when i started having... maintenance issues and having things break, so i wouldn’t push it past a year. My only complaints are the little black bugs that we would always find around the sliding door and the unit came with a washer and dryer but the dryer actually sucked. For a whole year laundry was a disaster for us because it would take HOURS to dry one normal sized load in the dryer. And towels? Forget about it you can only dry one at a time or they will never dry and end up smelling like soil. They did also show me an apartment that would be “similar” to ours but honestly was a lot better than the one we got because of little details like hardware on the kitchen cabinets, new lights in bathroom etc. however, for the price and location you won’t find anything better but like i said i don’t recommend staying over a year! The also show it as a gated community but it is not and the pool is also non existent, its just a dirt hole in the ground which they should totally complete because it would bring the value up a lot more. The gym is nice they have the cable machine which i had never seen in a apartment gym before! All in all i had a good experience at these apartments while we looked for something better for our family. Lee mas

Pro's

- Internet included in Rent
- The office answers calls

Con's

- Insect/Roaches issues
- Pot holes all around parking areas
- Half the gym equipment is Broken
- Maintenance sometimes doesn't fix the jobs.
- Bad Water Issues ( constantly being shut off )
- Expect $100+ of fees added to Rent