Infinity on the Landing Apartamentos

For the record I have not lived here so I cannot comment on that specifically. I only got as far as applying and being accepted. At that point I decided not to move further. The people in the office are nice and the apartments themselves look nice. One thing to note as I do not know if it is noted anywhere else, these apartments are not wheelchair accessible (This in particular has nothing to do with my review. I just thought I would note it in case someone needs it ).

The reason for my review... was of warning. I don't know if it was because they were busy as I know they received a lot of applications, but they never answered the phone or called me back when I left a message. I had to go up there physically every time I had a question. They did not call me even when I asked them a question in person and they said they would get back to me via phone call. Three times.

Second, their credit check system messed up. I have credit and it is good credit. They decided to conditionally accept me because they said I don't have any credit history. The woman said she couldn't do anything about it, but her boss could when she got in on Monday. Still no call. That was until someone called like a week or so later talking about signing the lease. Nothing about the credit question or my other question which was still not answered either.

I have had experience with bad management before and I am not going anywhere near that again if I can help. These are such little things and I let it go at first, but they added up really quick. I wouldn't trust these people take care of a library book, let alone be in charge of my housing. I hope someone else has a better experience in the future than I did. Lee mas

Ever since the new management took over last year, nothing gets done. It took a month to fix the A/C. We constantly had to go to the front office and ask for updates on it. Now it's been a week since I put in a maintenance request to have my washer fixed and no one has come out to even look at it. When I went to the office to ask about it, they stated maintenance doesn't work on the weekends. I put my request in on a Wednesday but alright I guess. Management is very quick to charge tenants for... anything. They recently sent out an email about charging for dumping large furniture pieces in or by the dumpsters. Heaven forbid, you as the tenant have any issues cause it won't be fixed quickly. There are a good amount of empty apartments and I believe it's because everyone is tired of dealing with subpar management/ maintenance. Lee mas

By far the worst place I’ve ever lived! My apartment was not even living conditions when I got my keys. The carpet smelled like urine throughout the entire apartment. My hot water nor air did not work. My tub was peeling. They have roaches, lizards and every other bug you could think of here! No one even tried to make it right. I could not live in my apartment until 2 weeks later. I still had to pay a full deposit! The maintenance crew is terrible and take their time about finishing things.... Please do not move here by far the worst decision of my life. I could not wait until my lease is over with this place from hell. The good reviews have to be from the office staff! They get a new property manager every other month. They’d had 3 since I moved in in May! Lee mas

They never ever fix anything. They are pretty old. Stayed in a townhouse. The upstairs part was always extremely hot. The bottom bathroom barely flushed. The upstairs bathtub leaked bad. Leaked onto the downstairs bathroom. The flood had ceiling begin to become soft due to water staying in ceiling for time. They patch things up. Never completely fix it stay away. Great price but you can find better elsewhere. The apartments are pretty old with old floor plans.

Since moving into these apartments, I've survived two name changes and four managing companies. The improvements made in every department from the turn of the current management team are startling. These folks actually seem to care. They've reinstated many of community programmes that were cancelled years ago. Residents are again more inclined to a kind greeting than the previous glum seclusion of living under the previous owners. Now, one can go in the office and receive generous courtesy and... diligent attentiveness to any problems. They've worked hard to clean up a place that probably started out a little weird and also managed to brighten up what was once a drab grey slab of boring buildings into something my guests never fail to remark upon whence visiting. Whilst these apartments are not at the top of the general list of apartments in the area, I gave a full five stars because they ARE at the top of the list of the more affordable communities in Euless. Lee mas