Axis Waterfront Apartamentos

I have been around the community only a week or so and I have already felt welcomed by neighbors and office staff. Olivia was my leasing agent, and she has kept up with every silly question I have. She worked diligently at making sure my new abode was ready- and managed to have it ready a week before I was set to move in!! I’ve already used the crystal clear pool (1 of 3!) and am so pleased that I get to call this place my home. Thank you again Axis Waterfront!!!<3

The new management of this apartment is horrible! They instituted new parking regulations that allow a towing company to come and prey on residents over the slightest technicality even if you have registered. I went to the front office and one of the managers told me that getting my car towed was an just inconvenience and when I asked for the corporate number, she told me that they were just going to tell me the same thing. When I had to go get my car, the towing company was rude and didn’t want... to give me the towing company’s information. The back of my car was damaged from where the tow lifted it. I notified the front office, suggesting better practices, such as stickers that mark the residents of the apartment and notifying them of the damage done to my car so that other residents can avoid this same situation and they did not care at all and even tried to dictate how I went about trying to contact the towing company for a hearing and a way to request compensation to the damages of my car. This is my first time dealing with this new management and this can’t be a good sign. Avoid the absolute hell out of the apartments! Lee mas

Do not sign a lease here. This place has a perpetual pest problem. They pump chemicals into the HVAC systems to cover up the smell of weed and mold coming from other apartments. When a maintenance request is submitted they don't repair or fix the problem and just mark it completed. When contacting management there is never anyone there to answer the phone and they never respond to messages. When I moved into the apartment it wasn't even cleaned from the previous tenants, all their kitchen and... bathroom supplies were still in the apartment. While moving in I was asked several times if I was moving out like they didn't understand what was happening. The noise levels on this property are constant with cars sitting blasting music loud enough to make the windows rattle. You pay $20 per month added to your rent for the new workout equipment but can never get in to use it as the office area is constantly locked throughout the day when they should be open. Save yourself the headache and money, DON'T MOVE IN HERE!!! Lee mas

Definitely not where I want to live but could be worse. The 3 pools never opened this summer. Trash is everywhere despite seeing people every morning picking up trash on the ground, it’s honestly sad to see the ducks swimming around in trash. Gates are constantly broken. Some neighbors are nice, others can be rude or just nosey/creepy. Dog poop everywhere. Sometimes I don’t feel safe at night letting my dog out as i’ve had trucks stop me in my tracks to cat call me and usually there are people... just wandering around in the roads. Tires have been stolen off cars. I could go on and on about the negatives but on a more positive side, maintenance is nice and usually comes in a timely manner. I haven’t had any issues with cockroaches or any other bugs or pests. Fairly good rent price for the size. Lee mas

To describe this place with two words I would use, deceitful, and disgusting. The community looks decent from the outside and the demo apts they show are, of course, nice, but this is all a façade. There are problems with just about anything you can imagine with these apts. First, the gates have not worked for more than a cumulative month during the entire year I have lived there. The management and maintenance team are rude and very slow to respond. There are watermarks on the ceilings... that they try to cover by painting, the carpets are gross and have not been changed in years I can assume. You pay monthly for pest control, but I NEVER SAW THEM ONCE. There are bugs, of all sorts, everywhere, inside and out. Once, there were termite tunnels on our celling and we called to have an exterminator come in, they took a week to respond and when they did send someone HE ASKED ME AND MY BF FOR HELP because he didn't know what he was doing, and ultimately just placed duct tape over the tunnels and claimed it to be a permanent fix. Their property is poorly maintained and the dog park is DISGUSTING. I had my pup there one morning 3 months after moving in and he was attacked by another residents dog. MANAGEMENT DID NOTHING, even though they have clauses in the lease about vicious dogs!! We were furious. What else? They are only worried about getting their money, if you email or call them it takes literally weeks to respond, but they religiously send several rent reminders a month. KEEP LOOKING, this company should be SHUT DOWN! Lee mas