Creekside Villas at Clear Lake Apartments

I love this property! It’s very quiet and well kept, maintenance is very good at fixing things in a timely manner and the leasing office responds to any questions or concerns that I have in a gentle adequate way!

Well I can't say that it's excellent and I won't say that it's perfect, but I will say I feel at ease.
I have been living here about 3 years going on 4, and we have had 3 different apartments in the same complex!!!! I bedroom, then townhouse(I hate stairs??), (now 2BDRM (ON 2/20/23) so when I say I wouldn't live anywhere else ..I wouldn't...I have so many friends here that I met..and my neighbor Jesse is the cop so he's that added security...My daughter and I walk/jog around the complex on... weekends and sometimes others will join.the weight room is wonderful my 13 y.o loves it..Im lazy ??..The maintenance crew are like my brother's (even tho were different races) to me and they ALWAYS make me feel like a priority...
And TBH even though we have had different office management NOT ONE OF THEM HAS EVER TREATED ME UNFAIRLY!!!
You won't find a better place for the money ?? than right here!!???????? Lee mas

I toured these apartments a few weeks ago and really liked them. However, upon starting an application I had a few more questions. I’ve emailed the assistant manager 4 times with no response, also called and left a voicemail… nothing. I would have really liked to apply, but how do you expect people to move in if you can’t even respond? Highly disappointed.

We were rushed through the process of getting the lease prepared. We were told that our apartment would be one of the renovated units, on the first floor, with a utility room. We asked on several occasions if we could walk the property and were told that the unit was not available to see. We did not see the unit until we signed the final papers and got our keys. Much to our surprise the unit had absolutely 0 of the features that were described to us and looked in almost complete disrepair. It... was obvious that no walk was done prior to turning over the keys to us. We documented everything thoroughly. We brought up a list of health and safety concerns as well as how we felt lied to since the unit did not look anywhere near what was described to us. We saw roaches on our FIRST NIGHT! We STILL fight with this issue, pest control has not been done on our apartment in months. The sliding closet doors in the 2nd bedroom are constantly falling off the track as they were when we moved in which they "fixed" I asked them to remove them as they are nothing but a safety hazard for our small children that occupy that room. They refused. Part of their "Make Ready" was to use latex paint over the old oil based paint on all doors and the bathtub, which began to peel the first time they were used. All of these things were brought to them and they refuse to accept responsibility or want to charge MORE and another deposit on top of that to switch to a unit that you were promised to begin with. (which is not an impressive renovation at all). And these answers only come after prying for WEEKS. They also had an "outage" of the portal that they essentially force you to use to pay rent and pay an additional $30+ on your rent because they "don't accept checks", but the portal goes down and they are suddenly able to accept them. We were told that the portal would be back up on 6/6/22 but according to ActiveBuilding the community is no longer a part of their portal. No communication to their residents in any way. The community pool is also closed due to a HEALTH VIOLATION which, was yet AGAIN not communicated to residents. There is a laundry list of further issues that I could name as well, but they will fall on deaf ears. Don't let the "sincere apologies" on here fool you. It is just to save face with potential residents. They do not care about you one bit! And they strive for nothing more than the bare minimum, which even that is a stretch for them. THIS PLACE IS TRASH! STAY AWAY! Lee mas

there’s so many roaches & other small bugs, no matter how much you clean, use bug repellent, or kill them there’s always soo many more. i’ve put in a request to get my apartment sprayed to keep the bugs out at least 6 different times & they won’t do it.
if you have an issue & need to call or go to the office they keep a temp in there just to tell you they can’t help you because they have no privileges. you will never be helped.
a sticky liquid comes out of our flooring no matter how much we wipe... it up it will come back up out of the wood within minutes.
it’s all around ghetto, neighbors are rude & i have had to call the cops 3 times in the last 2 weeks.
we asked for an apartment with a washer & dryer & the upgraded unit , they did not give us either one. i feel like we got tricked into living here.
the gates never work, not enough parking, they told me i could park somewhere & i did the first 6 months of living here with no problem & randomly got my car towed one day. i hate it here & cannot wait till my lease is up.
appliances don’t work, plumbing sucks, windows are weak, locks don’t work. i can’t go 20 minutes without seeing bugs crawling up my wall. Lee mas