Waterford Grove Apartments

This place is the worst. They have gone through several management companies in the time I’ve been here. I’ve counted the days to move out. They tow your vehicle even when your car is on the lease, the pool hasn’t worked, ever, the hot water randomly goes out and it takes them days to fix it. They never answer the phone and they don’t ever call you back. There is gun violence and even a whole police event but all they did was hire “better” security. They aren’t helpful at all and tell you it is... what it is. Lee mas

There is not an available pool and hasn't been available in years.

You pay for trash service but it doesn't exist.
You pay for a monthly parking fee but gates are always broken. You pay for a remote but never get one.

Your repair requests get deleted to look like they were never requested.

Mgr uses threat of eviction to not report higher level

The gang violence and gun violence has dramatically escalated with newer management. There’s now gang graffiti on the exterior units, ambulances and cops daily almost, drive by shootings, families are leaving now. Playground is taped off because it’s dangerous. Pool or other amenities are never open or accessible. Your maintenance repairs will be marked as complete and they never once tried to fix it. It’s becoming spring branch areas highest criminal activity for heroine. You can literally... smell heroine just walking through the complex. It’s smoked so much here it’s seeping out to sidewalks in many areas. The drive bys generally happen at the Children’s bus stop. I could go on and on. This is a terrible place to consider. The manger now is turning it worse. This needs to be declared a nuisance property for the safety of our community honestly. Lee mas

Many, many, many reasons.
My top FEW (lots) reasons:
1) Plumbing has issues weekly from the entire complex having no hot water for days, even during Covid.
My apartment has been flooded SEVERAL times by nasty toilet water that I was responsible for cleaning up sometimes without the hot water working. Finally, I have given up on my half bathroom and only use my master bathroom but still pay for a 2 bathroom apartment.
2) Trash collection is never picked up as scheduled sometimes they won't if... the bag is a little heavy. But dumpster is over filled with food everywhere and flies everywhere and the smell is horrible.
3) The awesome looking pool hasn't been operating in over two summers.
4) My electric circuits pop easy and have no access to fuse box it takes maintenance days to just flip the fuse back so you lose power in certain areas until breaker fuse/switch is turned back on.
There's many more issues but these are the most inconvenient. I'm not trying to cause problems but I'm trying to prevent other future tenants from living in this nightmare! Lee mas

This place is actual trash. Like really. Seriously. I just moved in and literally every week I have to put in a work order because something is always broken! You can only have two appliances running in the kitchen at a time or you will have every outlet in the apartment go off including your fridge. There is trash EVERY WHERE! They have valet trash. But the residents just put their bags of trash where they want wherever they want. On grass, on the side walks, all over the parking lot. It’s a... literal mess. We’ve had the place sprayed for roaches every week and we still have roaches! Management is a joke. I’ve complained to them. They’ve scheduled meetings, and call backs. But never contact me back. They are the worse. Taking everything up to the mother company in hopes they get me the heck out. Lee mas