9/12/24
Verified Renter
Living here isn’t terrible, but there are several ongoing issues that make it hard to fully enjoy the experience.
• Inconsistent Staffing: The leasing office is constantly staffed by temporary workers, making it hard to address concerns effectively.
•Building Maintenance Issues: The hallways are rarely cleaned, Doors still have painting tape left from a job completed over 45 days ago.
•Landscaping Problems: The grass is often muddy due to a poor sprinkler system, which detracts from the... overall appearance.
•Access Issues: The call box for my building has been nonfunctional since I moved in (May 2023), making it impossible for guests or even residents without a key fob to enter.
•Neglected Cleanliness: Maintenance staff frequently walk past trash in the hallways instead of picking it up. Spills or messes on the floor can remain for several days before being addressed.
While the location and convenience are good, I’m starting to question whether it’s worth renewing my lease.
Reseña de Apartments.com
Administrador de la propiedad en Lincoln Heights respondió a esta revisión
We are sorry about the issues you've been experiencing. We understand your concerns about the consistency of our team, the upkeep of our buildings, and the functionality of our amenities. We strive to provide a comfortable and enjoyable living... environment for all our residents. We invite you to reach out to us at 1 713-487-2480 or lincolnheightsmgr@willowbridgepc.com so we can discuss your concerns in more detail and work towards improving your experience.
Sincerely,
The Lincoln Heights Management Team