Scotland Yard Apartamentos

The staff is not friendly at all
The apartment is too old

Save yourself the headache and stress this complex brings. It’s not worth your hard earned money. These people don’t care about you or your family. All they’re looking for is your money

Great place to reside. The management makes that happen.

I now totally regret signing another year's lease. I'm so disappointed with how my lease renewal went that involved deceptive tactics and very poor ethics.
I was told that August rent would be adjusted from the month-to-month rate to the new rate if I signed a renewal that same day, and to be sure to pay the rent before the next day to prevent any late fees, cool. I was in the office when the manager was called about the adjustment and was told to give it about an hour to reflect online. I... continuously checked throughout the day at random up until 11:30p, and there was never an adjustment made. I had to go ahead and pay the $400+ extra rent because I didn't want to also have to pay a 10% late fee on top of that rate. Then, how is it that I've been here a year and have NEVER had a water bill more than $50, but suddenly it's over $120? I don't have a W/D, don't believe in using a dishwasher, and have water delivery service, and nothing has changed so why the sudden increase.
The process for renewal was a storm of confusing miscommunication. May 23rd got an email that it's time to renew and had rates and a special. It said to complete the attached form and take it to the office. There wasn't a form attached the email, just a Memorial Day flyer. So I called and asked what did I need to do. I was told nothing because the lady was keeping a list and hadnt started on putting the renewals together but would notify those on the list when she did, cool. I hate I didn't get a name, but lesson learned. Time goes by, and mind you, I check my emails multiple times throughout the day, especially when I'm expecting something. I figured since my lease is up on the 18th, maybe I'd hear from the office with the renewal to sign around that time, no biggie. July 31st I get an email saying my lease is expiring soon and that I'd be put on a month-to-month rate until I signed a renewal or provided a 60-day notice to vacate. I've tried to call the office multiple times throughout the day every single day since then, but keep getting the voicemail. I finally got ahold of someone on the 2nd and explained my confusion and the different information on the balance due in the emails I've received. Saturday morning I went to the office to try to get things figured out and situated. Aryani, whom helped me the day before, was really good at handing things and communicating. I learned that there are 3 different websites to use for different things and not all the information will match. Lee mas

Very bad experience.
The apartment was not handed to me on the date which I have requested for. I had to wait for 10 days to get the apartment keys. No home tour prior to the move-in. Apartment was not cleaned properly. It has roaches all over the place. The roads are very bad inside the community. There a lots of pot holes and ditches. I had to replace my whole wheel due to the ditch. Over All very bad experience. I wouldn’t recommend this to anyone.