5/12/24
Horrible management
I'm giving 1 star due to the management at The Gibson. They are incompetent, lack integrity, and show no empathy. They mislead you before and after you move in, ignore grievances, and fail to hire an adequate maintenance team. Issues are only addressed after significant complaints, and they place residents in units with roach infestations and numerous plumbing problems, including hot water and water outages. While the property itself isn't terrible and has potential, the management is the real... issue. The Gibson needs a new management company with staff who genuinely care about residents rather than just collecting a paycheck.
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Administrador de la propiedad en The Gibson respondió a esta revisión
We're truly sorry to hear about your unpleasant experience at The Gibson. We take feedback such as this seriously and we strive to provide excellent service and living environments for all of our residents. We understand the gravity of your... complaints about the management team, maintenance issues and pest problems - these are indeed pressing matters that warrant immediate action. We will review this on the community with the aim of making necessary changes where required. Thank you for bringing these significant issues to our attention; it helps us improve on areas where we are falling short.