Village on the Parkway Apartments

ROACHES. Maintenance isn't helpful and corporate is even worse. I had constant problems and I am glad to be out.

I've been a resident at this complex since June 2021. The relationship you will have with this place will be toxic:

Pros: close to I-10, close to Grocery Stores
Cons: Inconsistent customer service provided by the front office staff, the maintenance team is inconsistent when it comes to fulfilling work orders, quick to slap fees on your rent but slow to remove them, the communication between the front office and the management is horrible, be ready to fight with the roaches and wasps, either... the contractors are slow or complex isn't willing to spend the money for the request repairs, the whole complex may need foundation work Lee mas

My family and I have lived here since 2021. Our apartment looks NOTHING like these photos. We’ve submitted multiple work orders over the time that we’ve lived here and none of them have been fulfilled. A lot of the patios have visible water damage, the breezeways desperately need to be cleaned, and there is constantly garbage all over the property. When you call the leasing office, they rarely have an answer to your questions. There is also high turnover in the office.

I'm so happy I found these apartments! Lola and Terrie are the absolute best!!! They made the move in process so easy and everything was explained thoroughly. When my roommate and I went for the tour, the grounds were neat and clean, the grass was cut, and even though it was a Saturday it was so peaceful and quiet. So glad we chose to move here. We're definitely not disappointed.

Village on the parkway has the hardest working and stable staffs. they are always ready to help residents with any question or concerns. Lola is a rockstar and dedicated, she go beyond to answer questions or concerns. I have been in this apartment for three years and love it besides the valet trash double fees we pay.