Stoneleigh on Kenswick Apartments

The place was good for a guy like me trying to get back on his feet after long debt. So for a small studio the price seems good. The trash collection and package center are useful. But the appliances need updating. The air conditioning goes up too high or down too low. And getting to the fitness center takes a bit too much work. So not great, but so far so good.

I was immediately welcomed to the facility with a smile and courtesy. Kimberly was very professional and answered every question I had with out any hesitation . Diana was super and escorted me to view my choices of floor plans. I have to add Kimberly and Diana are the most nicest people I have met in along time. Stoneleigh hit the jackpot when they hired these two. Keep up the great work ladies.

I'm writing this review 3 weeks after moving in. This place is kept very clean. And it's almost suspiciously quiet despite being behind an airport. The amenities are impressive and the atmosphere is calm. This is my first time as a renter but i really feel like a made a good choice. They have security on site and I've seen them patroling. The gate works and is kept closed. Animals always on leashes. I -can't- hear my neighbors anytime during the day. But what really won me over is the main... office staff. Ms. Kimberly and Dianna are so professional and a delight. They whole move in process was smooth. I got what I wanted. And was kept happy the entire time. There were a couple unforseen hiccups but I was handled in such a patient and understanding manner. I felt listened to and prioritized. Also Maintenance in this place is so fast. I definitely respect that.

TL;DR Great staff. Clean and quiet complex. Fast Maintenance. Active Security. Lee mas

From the time I went in the office and explained my husband and I situation, we were understood and Connie took the time to give us a tour and explain everything to us. Not only was she a great help but Kimberly was as well…. The move in was great, the apartment is beautiful and I am so thankful that my husband and I chose Stoneleigh to live….,

We've lived here for a few years now and haven't had any problems until recently. We have a leak coming in through one of our smoke detectors from the roof that hasn't been fixed. The initial leak happened on January 24th 2023, and then again on April 5th 2023. On April 5th the leak damaged the smoke detector and was completely filled with water, and all of the detectors in our unit were alarming until we removed them all from the ceiling. We've been in contact with the office to try and get the... leak repaired and the alarms fixed since April 5th (currently it's May 4th) and every time we call, the office seems surprised it hasn't been fixed and they would send someone out for repairs but every time it rains it leaks again. It's taken so long to even get maintenance to come out that now there is water damage and mold on the ceiling. I've repeatedly told the office that it's getting worse and we have mold growing but still nothing has been resolved. We've really enjoyed living here until recently. Usually maintenance is really quick to resolve issues so im not sure why this issue hasn't been fixed yet when it's something as serious as mold and leaks. Especially since we haven't had smoke detectors for an entire month. Lee mas