Solana Ranch Apartamentos

The staff is terrible! Management won't help you out. They are all about the money, and complaining won't do anything. There are bugs everywhere, and if you dont live in a new building, your apt won't look like the pictures. My AC has been leaking for over a year now, and they have yet to fix it. I pay over priced energy bills simply because they need to come change the filter every month or so. TERRIBLE! Unless that's the only option you have.... I'd never.
Oh, and you could NEVER get out of... your lease due to COVID. There is no such thing as early move out, or an understanding staff. Like I said... ALL ABOUT THE MONEY Lee mas

Free amenities such as gym and computer room not regularly cleaned or stocked. Exterior not cleaned regularly; overflowing dumpsters and gross stairwells result. My room was not clean when I moved in;I had to clean it myself. Had a roach issue when I moved in and had to tell the office 3 times before they sprayed the unit.

Absolutely terrible. My car has been broken into multiple times when it was locked. No security. My friends vehicles have been broken into as well. Bugs. Everywhere. My apartment was infested with flees and roaches. I was constantly cleaning and calling pest control but it never helped.

I’ve been here for about a month and a half and so far it’s horrible. At first I was excited because it’s a nice apartment (well the corridor is ugly), dog-friendly, and across the street from the school. BUT in those less than 2 months, the WiFi has gone out several times which is ridiculous since they advertise themselves as student living (what student doesn’t need WiFi?). And honestly, when the WiFi does work, it’s not that great anyways. I bought a cable to connect my laptop to my printer... so I can print because the WiFi isn’t strong enough to connect my printer wirelessly (my printer did connect wirelessly at Newman Hall). Management sends emails threatening us because some people do bad things, the most recent is them threatening us to pick up after our dogs, which is obviously a reasonable request. My issues are: 1.they THREATEN their residents and 2.There are wasps living inside the only “doggy bag” station in the dog run, so I just take bags from a different station and take them with me when I take my dog out. Before I moved in, I went online to make sure I didn’t have any unpaid charges, and I didn’t. During the move in process, an employee checked on her computer to make sure I didn’t have any charges before moving in, and I didn’t. I checked my online bill again a few days later, and they apparently got around to posting certain fees that should have been posted and paid for by the time I moved in. Therefore, I had to pay a late fee since they made a mistake. Upon moving in, the deadbolt lock on the door was uneven, making it impossible to lock, but my dad managed to fix it. When we were cleaning, my dad picked up the drawers in the bedroom so we could clean the carpet underneath, and we found a pair of men’s underwear. Considering I’m female, I can only assume this wasn’t a house warming gift from legends. I have friends who have had much worse issues that management/maintenance took their time to get to, such as a non-functioning door lock, so she couldn’t lock her apt when she left. They took days to fix that. Another friend had a flea infestation upon moving it and it was only recently resolved after she finally threatened them with their own contract. My only issue with residents is that there are several people who walk their dog without a leash, I love dogs but my dogs don’t love other dogs. If one day your free-roaming dog comes up to my dog’s face and she attacks it, is it really my dog’s fault? She was on a leash to prevent that. Lee mas

Once you moved in to an apartment, you are stuck in that unit. They don't let you move to another unit with your friend or upgrade to another unit (For example you want to upgrade to 2-room instead of 4 room-unit). Once you choose to stay at Legends, you are stuck there unless you move out. I've never ever seen such a ridiculous policy, out of hundreds of people, only 5 people a year get to transfer if they want to!!!!!!!