Somerset Apartments

This property has gotten worse by the year, Grounds are unkept and requests go ignored. Water always off, Noise, trash and abrasive workers in office. Refusing to answer phones and clean grounds.

I used to love this apartment, but it's turned into a dump. Ever since Western Wealth Management took over, there's trash and broken glass everywhere, graffiti and a burnt dumpster, they got rid of recycling, maintenance doesn't fix anything, the water is turned off without warning several times a week, and the front office never answers calls or emails. Right before major holidays they tell us to empty our kitchens for pest control - but nobody actually comes.

There are only nine parking... spaces approved for non-residents on the entire property. The property changes towing companies every few months and tows everyone who doesn't have the new company's tag in their windows. They turn off our automatic rent payment every. single. month. so they can charge us late payment fees. They charge us for trash pickup that's literally just a guy in a truck who occasionally carries garbage from the door to the dumpster here on property. All the front porches are now covered in garbage bags. It smells rancid in summer - especially combined with the dog poop they don't pick up.

Adding insult to injury, for all these new "luxuries", they've almost doubled the rent.

I'm desperately searching for a new apartment, and any place run by Western Wealth, I don't even look at it. I know all too well how they run an apartment complex. Lee mas

Not a luxury complex, new management is awful. Nothing is fixed, complex is filthy, they find new reasons to add fees to your lease constantly. They now force parking stickers with proof of insurance and registration with 24 hour towing for anyone who stays the night and isn’t registered. There is no playground, the car wash is always broken, pools closed. I am gone as soon as my lease is up. Everyone I know has already left or is leaving. Look elsewhere! Renter beware!!

Time, Money & Stress. This Property Is Not Luxury Nor Professionally Managed. Maintenance Does Not Take Place. People Are Yelling, Cursing & Running Around The Grounds In The Late Night & Early Morning Hours, Hiding In The Bushes, People Parked In Cars That Do Not Reside On Property. There Are No Safety Measures Nor Security Cameras For This Property. Not A Safe Environment For A Single Person Or Children.

Where do I begin?
1) They are not luxury...spend an extra 100 or so a month and get a better place.
2) The trash is overflowing EVERY week. People illegally dump here. Have seen people who do not live here back up a truck and dump it in dumpster. The apartment management response to this is to offer valet trash service that YOU pay extra for.
3) They have a portal that they do not respond to. Put in a work order over a week ago using portal and it just says it's under review.
4) There is no... security patrol or anything. There have been multiple times in the year that we have lived here that it would have been nice.
5) People speed through the parking lot all the time.

I could write more. We would have moved out this year but couldn't make it happen. Will not be renewing our lease.

Oh they only do year leases.

Just look elsewhere!! Save yourself!! Lee mas