The Holly Apartamentos

If you are looking for a place to live, The holly is a terrible choice! Not just because my experience, but everyone that I have talked with tells me they haven’t fixed their stuff either.
There is a loud constant beeping sound in my room coming from the sprinkler room. It’s every 2 seconds 24/7. I reported it since day 1 because it makes impossible to study or sleeping. They said they needed to buy a new battery, 3 month later they haven’t fixed it.
I had to pay for hotel or staying at... friends couch when I had exams so I could study and sleep.
They “temporarily” moved me to another apartment with other roommates. They said it would be for less than a week. Well, it’s almost 2 month now! They have me living in 2 apartments, getting 2 power bills. The apartment I am paying is 3 people apt and they have me in an apt of 4. In one apartment the washing machine doesn’t work, in the other one the dryer doesn’t work, the apts are not even close, so doing laundry is awful!
I call every day to the office always someone different answer and just say they will tell the manager about it! I have been trying to get an appointment with the manager and it has been impossible!
There are cockroaches and rats around. It took them a month to fix the hot water. I have lived in different countries, different states, and different cities. I can tell without doubts this is the worst one!

Lee mas

Negative stars is what they deserve. The apartment was in disrepair on move in day. Mattress with slits in it, broken refrigerator without ice maker, broken dryer, rusted out hot water heater with water leaking from the base, un painted walls, doors completely falling off laundry area, dining room table and chairs broken, living room chair destroyed, fire alarm sprinkler broken (possible code violation), Dishwasher falls out of the wall, several plugs don't work. Gave them a list and not ONE... thing has been addressed for over three weeks and counting. There are a lot of excuses for why nothing has happened. This apartment should NEVER have been rented with the poor shape it is in. Inexcusable!!! They do NOT fix/replace broken appliances but are happy to take your rent check. Lee mas

Move in day was 8/18.
Room was filthy and infested with roaches. Son and roommate and 2 families cleaned and fogged for roaches. Stair ways, and outdoor porch was COVER in several inch piles of bird dropping.
The apartment that our students were assigned were not cleaned, and the porch had 2 nests one with several baby birds. Apparently, fogging just angered the roaches bc the next morning the apartment was full of some dead, but mostly alive roaches. We were lucky enough to be able to get... out of the lease, but SO many were not so lucky. Other tech parents who were there were also able to get out of the lease, but not before signing a confidentiality agreement. I signed no such thing... so I will be letting anyone who looks at this place know about the filth, health hazards, and infestations. INCLUDING pictures. I will also be contacting the health department and Tech so they can steer unsuspecting students away from The Holly. They should be ashamed. Lee mas

Don't let your kids live here. Apartment was nasty. Took me hours to clean it. Hair and gunk stuck to the baseboards and doors. Found mold in vents and air ducts. Took a week to get someone to come clean them and they they spay painted over what they couldn't remove. Refuse to replace vents that have mold still on them. Dishwasher rusted all on the inside and broken. Couch all clawed up from a cat. Had to by couch covers so that you could use them. Door hinges broke. Rust on shower... ceiling. The nasty ness of the apartment prior to move in was just horrible. I can't believe they would let kids move into that. Lee mas

It is one of the most peaceful apartments close to the campus with least fare. 24hr opened clubhouse and all friendly neighbor with Citibus stop at leasing center. Best place to live in Lubbock.