The Scarlet Apartamentos

My son and his roommates moved into this complex as their very first apartment after living in the dorms. What an incredible disappointment. No hot water, broken bed frame and a toilet that ran constantly - all on move-in day. Immediately submitted maintenance requests to no avail. My son slept on the floor for nearly a week until his broken frame was replaced. The boys had no hot water for nearly a week and the toilet was just fixed after nearly 2 months! I hope this review allows others... to avoid this complex. Lee mas

Please, for the love of God, DO NOT live here. During the apartment tour, they’ll show you nice models and tell you great things about The Scarlet, which isn’t the reality AT ALL. They told me that if I signed the lease the same day, I’d get lower rates, and when it was time to make the first payment, they raised the prices. My friends and I all moved into three different units, and they were all in terrible condition. The appliances are very old and don’t work correctly. We constantly have to... put in maintenance requests, and all maintenance does is “jimmy rig” things with temporary fixes that don’t last because they refuse to replace ANYTHING. My parents do a better job fixing things than maintenance does, at their own expense, which is unfair because it’s literally THEIR JOB. The furniture, flooring, carpet, kitchen, bedrooms, bathrooms, and closets are of terrible quality. The units are painted before you move in, and the paint job is absolutely atrocious; my 8-year-old brother could’ve done a better job. The only thing that’s nice about The Scarlet is the proximity to campus. The dorms are nicer than these apartments. Don’t stay here, you WILL be disappointed. Lee mas

Just moved my daughter in. They told us what day we would move in like it would be ready by this date.
LIE!!
The apartment smelled like cat pee because the matted carpet with obvious splice repairs had pee in it. The appliances need repair. The oven when turned on went pop and smaller of burned insulated wire. The washer and dryer do not turn on. The fridge was disgusting. The furniture had ripped cushions and obvious pet damage with claw holes. The painter did the job of a 10year old with... paint all over the floor and the wall plates just painted over.
Not to mention the safety hazards. None of the smoke detectors were working. One of the emergency sprinklers is missing a washer and will not work in an emergency.
I’ll update my review if the manager makes it right. Either way, move in has been a nightmare!!! Think twice before choosing this one. Lee mas

This is the first time I am leaving a bad review regarding my experience with an apartment residence. I personally did not live at Scarlet, but my son lived there last year. I was my son’s Guarantor, which means that I guarantee to be legally responsible for paying the rent as stipulated by the lease, but only if my son cannot pay for one reason or another. This includes any unpaid rent, late fees, or other financial penalties.
Staying at Scarlet has been a nightmare for my son. For more than a... month last winter, the apartment he lived in did not have hot water. Tenants and I reported the issue to the management several times and the answer was the same: they are working on replacing the unit’s hot water system. Then, comes hot weather and the AC is broken. Again, the management is very irresponsive and will take forever to get it fixed. Drama after drama, issues just become unbearable. However, I always managed to pay the monthly rent. We just couldn’t wait for the lease to end and find a better place.
A few days ago, I realized a collection company named Pro collect has reported me to the credit bureau for unpaid balance of $166. I was very surprised because I never received any bill or call from Scarlet, nor did Pro collect for the unpaid bill. After investigations, Pro collect told me the $166 is the unpaid trash and cleaning fees after my son moved out of the apartment. Me and my son did not previously receive any communication about an unpaid bill.
Please stay away from Scarlet! I do not recommend this place at all.
Lee mas

The worst apartment complex there is, they lie and don't clean apartments prior to move in. I had used gum in my room and trash. Everything is broken and they have horrible management. It takes them forever to fix anything, they misplace mail, and aren't transparent at all!