20/11/20
Will charge Fees/No reward for Loyalty
I was here for 4 years going on 5, faced a $112 late fee for lack of notification on a bill being due on my 3 year olds birthday month. Normally you get a text but I guess the less they can notify you the better.. Sadly they called more after they charged a late fee and requested a call from the owner. Get a call back for the manager the next day saying the manager didn't really want to talk and that if she did, she would also say she couldn't waive the fee. Dont move here unless you want to get... the cold shoulder
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en 1701 at Eldorado respondió a esta revisión
Hi,
Thank you for your time in writing this review. We take all reviews very seriously in hopes that we can turn a negative experience into a positive difference that can ultimately improve our customer service and procedures. Rent is always due on... the 1st and late fees do apply if not paid by the 4th. We do not reach out until rent is late. Please feel free to reach out to us for anything else that we can assist you with.
- 1701 at Eldorado Staff