26/9/24
Don't move here
I started living in this complex back when it went by a different name. I can say since the new company has taken over the place has gone downhill. Maintenance no longer did their yearly checks. I don't remember the last time pest control was in my apartment. the roof has missing coverage over the stairwell area. Worst of all, new tenant after new tenant (your neighbors) have been smoking marijuana. Ive made multiple complaints and some have been kicked out, but another just moves in. And when... they light one up at 2am, it comes through the vents and wakes you up. I would not recommend this apartment complex to anyone.
Reseña de Apartments.com
Administrador de la propiedad en Knowlton Apartment Homes respondió a esta revisión
Thank you for taking the time to share your feedback. We sincerely regret that your experience since the change in management has not met your expectations. Maintenance, pest control, and the condition of the property are top priorities for us, and... we apologize if these areas have not been attended to as they should have been.
We are particularly concerned to hear about the disturbances from neighboring residents, especially those related to smoking, as we strive to provide a comfortable and safe environment for all tenants. While we have taken action in response to some complaints, we understand that the issue persists, and we will review our procedures to ensure better enforcement of community policies.
We appreciate your long-term residency and would like to work with you to resolve these concerns. Please contact us directly at [property contact info] so we can take immediate steps to address these issues.
Thank you again for your feedback, and we hope to improve your experience moving forward.