15/11/24
MOLD
We lived here for a little over a year and at first the experience was alright. The second the apartment staff found out that we were not resigning they started to treat us with utter disrespect. Upon move out we had discovered mold in the unit everywhere... it was behind pictures that had been hung up, in drawers that hadn't been opened in a couple months. Growing under beds. Everywhere that you wouldn't be seen on a daily basis. The apartment was always kept at a cool 70 degrees, so living... conditions shouldn't have caused this. When we reached out to the apartment there were zero effort to make this right situation right. Despite damaged furniture and countless medical bills from illness (that we now know the source of), the staff refused to take any responsibility. DO NOT LIVE HERE
New Braunfels is a great city with lots of great apartments, don't let the pools and river access be the deciding factor on a horrible apartment.
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