Reserve at Spring Creek Apartamentos

I needed to get a new place quickly and worked with Jordan who was amazing. She got me all the information I needed and helped set everything up incredibly fast and made sure to be cognizant of my budget as well.

Jordan at the front desk was extremely helpful and understanding during my move in! A couple things were broken when I first moved in, and when I filled a maintenance form they were both fixed within 24 hrs. The trails are nice and feel safe and my pups love the yard. The new pet safe turf even lets them play anytime without getting muddy. I would recommend this complex to others.

The community I live in is great. It is very spacious and roomy. Especially the amenities close to me. It has been a great experience so far.

The benefits of living in this property is only in spite of its management. Whenever there is an issue (security gates and building locks always broken, TVs and outlets for gym machines broken, garage door locks needing reprogramming, no clear enforcement of trash policy), the leasing office would say one thing but no actual results to show for it until weeks or even months later. There's noticeably deteriorating amenities (gym) and even essential safety measures (gates, building locks) and... less than optimal attention by the staff (they recently declared they won't open on Sundays while Saturdays still have shorter hours). At the same time they increased the amenity fees for the same facilities that offer lesser actual improvement or upkeep.

The actual maintenance crew are nice individuals who get tasks done (that aren't irregular or emergency tasks that may be out of their control). I appreciate those folks when they show up. Lee mas

Disruptive neighbors, no parking space, slow maintenance crew, dirty and stinky hallways, paper thin walls, people at the office are nice though, and also the reserve behind the apartments is pretty. Wouldn't recommend for the price they are charging.