4/3/25
Verified Renter
Overall Westvale is a very nice complex. Units are new and the facilities are top notch. Security is very good with private gates leading into the complex. We love the location close to downtown Roanoke and the local park. The only negative I can give is that the grounds are not kept picked up from animal waste. Clearly this is a problem with the pet owners but the issue has persisted for the entire year we have been here. At some point the issue has to be resolved and I believe that... property management must take more drastic measures to get it corrected. I also feel that the grounds should be cleaned up from this waste on a regular basis. It's not fair for all residents to have to live in this filth while a few residents aren't doing what they are supposed to do. Complete lack of respect for themselves and their neighbors.
Reseña de Apartments.com
Administrador de la propiedad en Westvale respondió a esta revisión
We appreciate your feedback and are glad to hear that you're enjoying our top-notch facilities and convenient location. We understand your concern about the cleanliness of the grounds and agree that it's an important issue. We're continuously working... on ways to address this and improve the living experience for all our residents. We encourage you to reach out to us at 1 833-224-9045 or westvalemgr@willowbridgepc.com to discuss this further.
Sincerely,
The Westvale Management Team
