23/8/23
Customer Service and follow through here is unmatched??
I applied for an apt and was helped by Amber in the office, Amber was thorough, friendly, kind and very willing to go the extra mile to help me with my screening process. Not only was Amber excellent with follow up and her customer service, the rest of the ladies in the office were just as kind and willing to go above and beyond. Allison was very kind ,as well as the other lady I can’t remember her name (sorry) but this whole experience has been wonderful and I am so glad to be able to call... Shadowbrooke home.-Melva
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Administrador de la propiedad en Shadowbrooke respondió a esta revisión
Thank you so much for sharing your positive experience, Melva! It's heartwarming to hear that Amber and the rest of the team went above and beyond to assist you with your application and screening process. Their dedication to excellent customer... service and their willingness to help are the core of our team.
It's also great to hear that Allison and Marixa contributed to making your experience wonderful! We're thrilled that you're excited to call Shadowbrooke home, and we hope you continue to have a fantastic and enjoyable time living there. If you ever need any assistance or have any questions, don't hesitate to reach out to Amber or the team. Welcome home, Melva!