The Cape Apartamentos

I have three large complaints, which have ultimately completely soured my experience here, despite truly wanting to love it.

1. Trash is a major issue.
- My building is in the back of the lot, near a large trash compactor, if usually fills up in a few days, and people begin to just throw trash next to it, which sits in the sun and rota throughout the summer. From my balcony I am hit with the smell of rot, when I get in my car, I am hit with the smell of rot, the second I step outside for... anything, I am hit with the smell of rot. It sucks, depending on your building it will or won't be an issue. The other dumpsters always are filled to the brim as well, I'm sure it's not just me.

2. Parking is a major issue.
- If you're getting back anytime past 8:00 P.M. you're screwed. I've had to park on the complete opposite side of the lot, and one night I toured the apartment twice and there wasn't a single spot open. I had to park outside of the complex near the gas station up front (at 1:00 A.M. mind you) and walk all the way to the gate in the back to let myself in. This has been a constant issue, regardless of day of the week, work night/weekend etc.

3. Towing
I have two cars, both are registered with the apartment complex, and the towing company. I have screenshots, documents, copies of everything (screenshot attached too) and yet while out of town for the weekend, my second vehicle was towed. No notification was given, I had to call the police to track it down. They send out emails just about every week with the towing company, their information, where to file, etc. and I have followed it all. It was parked in the correct spot, where I normally leave it, but now I have several hundred dollars to pay because the tow truck driver decided it was his to take.

These are the cheapest apartments in this area, the experience since new management has taken over a few months ago has just deteriorated further and further. I have no interest in renewing, and strongly encourage you look elsewhere if you want a pleasant, hassle free living experience. Lee mas

Had an issue with the washing machine and it took over a month to resolve. In the meantime, I had to take my laundry to a local laundromat, at an additional expense, to wash my clothes. The staff rarely returns phone calls if you have to leave a message.

When it was time to move out, they made the process difficult because I was vacating the apartment on the weekend, 4 days ahead of the official lease end (which was mid-week). I said we had to use the weekend because we work during the... week. They kept talking about an early termination fee for breaking the lease early. I said I'm not breaking the lease early, I'm simple moving out over the weekend ahead because I work during the week. I will pay through the end of the lease. But they don't do that, they terminate the lease when you turn in the keys. So I left with a zero balance and then they came back with charges for the 4 days. I didn't know about these charges until they turned them over to a collection agency. We had paid every month on time and in full and they never notified us about this extra charge after moving out with a zero balance.

This place is not worth all the hassles. Lee mas

I love the Cape Apartments!! The staff is absolutely wonderful!! They are very friendly and knowledgably about the area where the apartments are located. Property is very clean and quiet!! I love the yard that I have and feel very safe!! THANK YOU Cape Apartments Staff for everything, I couldn't have asked for a better leasing experience!!

This place was ok when I moved in about a year ago but seems to just be getting worse, getting emails about lock and hide belongings in your car is not out of the norm, common sense but they seem to have a problem with car break-ins even though this a gated community. Parking is not that great and as large as the spots are which is good people will still park bad close to your car and not nowhere near inside lines, they don’t have guest parking so sometimes there’s no parking. Roaches are common... in the hallway, had a neighbor talk about how he couldn’t get rid of the roaches in his new apartment he moved into across the hall. The last issue with the complex is that the apartments don’t have individual water heaters, it’s run off a boiler system so about once a month or two if we’re lucky the boiler is down for maintenance or repair and there’s no hot water. Personally I wouldn’t recommend this place to my friends or family Lee mas

We loved living at The CAPE! Elena, Chris, Sara, and the rest of the staff/workers were amazing, and treated us like family! They were awesome in keeping the complex well kept, up to date, and following through on requests (most of the time, within the hour!!) It is a great location, and my 80 year old mother felt very safe there, which meant a lot to me. We had to relocate due to my career, but The CAPE, will always hold a special place in our hearts! Leaving was hard to do with such great... people, taking such great care of us! Lee mas