Hazelwood Apartment Homes

We have lived here almost 2 years. I believe we are on the 3 owners with a year. Never receive a returned phone call, all of this transition. Once Cody left, staff does .not care. We have never been late on rent. Went through a hard time getting air conditioning gixed, was not installed correctly. Shock! Hot water is crazy situation so is the existence of water at times. Never know if or when the pool/ relaxation area will be open. Ready for my lease to end.

New management is making updates to the apartments and it is so nice. Cody I. The office is so nice and helpful, he also lives on property so he understands what the residents go through and is very quick to fix the situation as soon as he can. I’m so glad he is here. Cody is the best !!!

This has been the worst apartment experience. We were left with no hot water for nearly 3 months. We were promised that this issue would be fixed, but it took 3 months to get the hot water back. When moving out, I was told I would receive my deposit within 2-4 weeks. It has been 6 months since I moved out and I have not received anything yet. When I have tried to contact the property manager, which changes monthly, I have been told that the check is "on its way." I have even contacted Tarantino... company and have not been helped. I have never been more dissatisfied with an apartment/management company as much as I am with DoveTree Apartments. It is so unfair to do this to its residents. I wish more people would know about the quality and service about these apartments. Lee mas

Dove tree is under new management, and rocks! These guys are doing their best to fix all the janky problems the old managment left behind. These guys make it a joy to live here.

Moved in Oct, 2015. Management companies have come and gone, water issue (no hot water for 16 months) has finally been resolved in month 17 of my lease. The swamp that was the dog park has finally been permanently dried up. The pavement that was an enormous cost to repave, was just a paint job and is now worse with big potholes throughout the property than when I moved in. Exterior lighting has been out for 5 months and counting (supposedly having to order the lights and the company to come out... to repair/replace), with many dark/unsafe areas through which I walk only with my 2 pups during the evening, otherwise wouldn't. Awnings fly off in the wind that have been dangling for 2-3 months, making it known to the maintenance or managers, just waiting for a law suit to happen when one injures someone walking to their unit.
But meantime, pet rent has now been added, $20/month. The monthly fees for pest control went from $1/month to $5, and forget seeing someone at your unit to spray but twice/year. There is now an administration fee of $4/month when there was none when I first moved here, when all they've successfully administered is higher fees. The trash went from $5/month to $8/month, and now trash flies around the property every time those guys come, I know, charge us more $$ but make living here more disgusting, fitting. The gas, which only heats the water, had been in the $8/month range, which is laughable considering there was no hot water for the dish washer nor shower for over 16 months, is now in the $11-$14/month. Even more laughable when I pay my own electricity which is in consistent use and never tops $13/month. There never used to be an administration fee. Now one exists at $50. I've 2 work orders that are still open, one from last year, yes, I'm writing this at the end of May, and one in Feb, that have yet to be addressed.
Writing this in hopes to educate others as they research where they next want to live. The new property managers have new polos for the non-office staff, have raised rates and implemented more fees. Curious what they'll do to actually improve the property safety and livability of the residents. Lee mas