Key Towers Apartamentos

The place is infested with roaches. The hallways smell of trash. The all but one member of the leasing office team is useless. A neighbor on my floor took all of their family arguments into the hallway. I could go on and on….

Do not live here. When I first moved in to my apartment I saw mice. I asked managed to fix it and they never did. Then after months and months of begging they let me change apartments and now there are roaches everywhere. In my dishwasher of all places. I have to take the trash out daily and swifter and sweep and wipe things down to keep it semi normal. None of the apartments are sealed up so no matter what you do bugs show up. Don’t live here at all!!!!

I loved the way it looked online, and when shown a great apartment, however, I was given an apartment that was not updated, didn't have a microwave and had issues from the beginning. The apartment had a strange cleaner smell, and sure enough someone left a rag behind that was "used for cleaning". Mouse droppings were everywhere. Once cleaned the apartment was nice, however a few months in I saw one mouse, a big pregnant one. During the winter the heaters didn't work and they brought space... heaters because they couldn't fix the issue. Spring came around and the A/C didn't work, it took until about 6 weeks before I moved for it to be fixed. I caught at least 17 mice in 10 months. The management are horrible at this place. No one is helpful. I was told by management (never know who is the manager, because no one stays more than a month) that I was the first person to talk about a mice issue, which is an outright lie.
Parking is abysmal and there are lots of shady looking people always walking in the area, that are not residents. There is no where to park for visitors. I had been actually towed while living here. The only good person was the sweet lady who cleaned the front are of the apartment. Lee mas

Horrible place. I loved it online and fell in love seeing it in person. Lots of light, parking. But it's gone to absolute garbage since. Maintenance issues are rarely resolved or just acknowledged and ignored, mostly because "some part will take months and months to deliver." Constant leaking, maintenance will either not fix or randomly enter the house, fix, and leave a huge mess. They used my towels and my kitchen stuff to clean and fix the last time and I had no choice but to throw it all away... because of how terrible they left it all. They suddenly added new rules about no doormats and threw away everyone's mats. They suddenly removed all laundry machines except from the basement, and their prices are constantly going up. The manager has so much attitude and threw "the rules" in my face over and over to overcharge me at move out. Office folks are rarely in the office, always out doing a "walk through or using the bathroom." Always a line outside the office of people waiting for 30 mins minimum. Some floors frequently smell like garbage (literally). There was a list of things wrong when I moved in (bedroom ac didn't work, oven broken, etc) that they didn't fix, even by the time I moved out, despite me reminding them monthly. Constantly people in my parking spot and no parking reinforcement. When I visited the first time to see a unit, they showed a very well done apt and at move in, pushed me into a apt that hadn't been maintained or cleaned for a year. Even the carpet was covered in stains and took them a very long to replace. I hate to list so many complaints but I've had a very bad experience with this building and as I moved out, spoke to the other tenants and many of them plan to move out soon for similar reasons. Move in at your risk. Lee mas

Evacuated for a week in mid-July, no reimbursement as of September 23rd. Every window leaks, management says they can't be fixed. Mold under carpet. Bedroom AC was broken for ALL OF AUGUST. Mailboxes broken for the first 4 months I lived here, sometimes post office wouldn't leave mail because it could not be secured. They turn off the water for several hours at least every other week. Cockroaches, noisy, smells bad, it's disgusting. Elevator frequently smells like urine. No where for visitors... to park. Lee mas