1/1/25
Verified Renter
The holiday party was nice but it doesn't make up for having a temporary concierge until the package lockers go in, a lobby destroyed right before the holidays, ridiculous rent increases, a new app to let us in the building that has a 2 star rating on the app store, constantly broken garage doors, and unjustified amenity fees.
Reseña de Apartments.com
Administrador de la propiedad en The Asher respondió a esta revisión
Dear Resident,
Thank you for attending the holiday party! We’re delighted to hear you enjoyed the event. We sincerely apologize for any concerns you’ve raised and appreciate the opportunity to address them. The lobby updates are part of our ongoing... effort s to enhance the building and provide a better living experience for all residents.
We truly appreciate your patience during this process, as our goal is to improve the community for everyone. While issues can arise in any functioning building, we have ensured timely communication and repairs with our dedicated vendors to resolve such matters efficiently.
Based on past feedback, our previous package management system presented challenges for many residents which is why we’re introducing a new, highly recommended system from a top-tier company that serves numerous premier communities.
As for rent increases and amenity fees, our goal is to remain transparent while continuing to enhance services and deliver value to our residents. Please note that rent adjustments are aligned with current market trends.
Your concerns are important to us, and we’d love to discuss them further to better meet your needs. Please don’t hesitate to reach out to or stop by the office at your convenience.
Thank you for being a valued part of our community. We remain committed to making your experience a positive one.
Best regards,
The Asher Team
