14/2/25
Verified Renter
So far it’s been a pretty good experience, I will say the day of our move-in I reserved the loading dock with the freight elevator to move up onto the third floor, And I was unable to use it for at least 45 minutes due to someone not following the proper procedures. I decided to freely used the loading dock freight elevator, which held my moving company up for almost an hour that I had to pay for.
Reseña de Apartments.com
Administrador de la propiedad en Pike3400 respondió a esta revisión
Hi there!
Thanks so much for letting us know about your experience with Pike3400. I'm happy to see a favorable rating; however, I'm sorry to hear about your moving experience and the delays due to the loading dock/ freight elevator. We pride... ourselves in providing top quality service and living experience at Pike3400 and I would like to speak further to better assist. If you could reach out to me directly at the leasing office (703-920-3400) I would greatly appreciate the opportunity to make this right.
Best,
Kyle Small
Community Manager